Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies - Weight training and Physical fitness.
Guitar
Timeline
Generic

Gary Jensen

Summary

Excellent communicator and dependable team player gained from 30 years experience in insurance claims handling, customer service and sales. Adept at building relationships with clients and stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong analytic and interpersonal skills.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Insurance Agent

Allstate Corp
04.2005 - 02.2023
  • Met with customers to provide information about available products and policies.
  • Collaborated with underwriters to assess risk and determine appropriate coverage options for clients.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when necessary.
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.

Claims Adjuster

State Farm Insurance
05.1985 - 01.2009
  • Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
  • Negotiated with claimants to settle claims.
  • Enhanced customer satisfaction by delivering honest advice to policyholders in regards to repair work and body shop processes.
  • Kept current on insurance regulations, laws, policies and procedures.
  • Maintained strong relationships with key stakeholders such as adjusters, agents, repair facilities, medical providers, and legal representatives for seamless collaboration throughout the claims process.
  • Utilized strong negotiation skills to settle disputed liability cases in a fair and reasonable manner, ultimately minimizing company exposure to financial risk.
  • Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.

Education

Bachelor of Arts - Sociology, Psychology, Spanish

Washington And Jefferson College
Washington, PA
05.1979

Skills

  • Customer Service
  • Sales
  • Staff Management
  • Verbal and Written Communications
  • Marketing and Strategic Planning
  • Lawsuit Management
  • Claims Evaluations
  • Auto Repairs and Estimating

Certification

CPCU (Chartered Property Casualty Underwriter)

CLU (Chartered Life Underwriter)

CHFC (Chartered Financial Consultant)


Languages

Spanish
Full Professional
English
Native or Bilingual

Hobbies - Weight training and Physical fitness.

I enjoy weight lifting and building strength and endurance through regular gym work outs.

Guitar

I enjoy playing, repairing, collecting and trading guitars.

Timeline

Insurance Agent

Allstate Corp
04.2005 - 02.2023

Claims Adjuster

State Farm Insurance
05.1985 - 01.2009

Bachelor of Arts - Sociology, Psychology, Spanish

Washington And Jefferson College

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Gary Jensen