Summary
Overview
Work History
Education
Skills
Languages
Timeline
AccountManager

Gary Lawrence

Lexington,KY

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

32
32
years of professional experience

Work History

Account Manager

UPS Canada
01.1991 - 07.2022
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Facilitated client satisfaction and renewed customer relations to drive growth.
  • Evaluated client needs and developed tailored solutions to increase positive customer ratings.
  • Coordinated with internal teams to facilitate prompt delivery of client projects.
  • Monitored and analyzed customer feedback to identify opportunities for improvement.

Education

Undergraduate Degre - Economics And Business

Concordia University, Montréal, Quebec - Canada
Montréal, QcC
05.1991

Skills

  • Client Rapport-Building
  • Time Management
  • Strategic Account Planning
  • Persuasive Communication Expertise
  • Business Negotiation
  • Managing Multiple Tasks
  • Acquiring New Customers
  • Sales Tactics

Languages

French
Native or Bilingual

Timeline

Account Manager

UPS Canada
01.1991 - 07.2022

Undergraduate Degre - Economics And Business

Concordia University, Montréal, Quebec - Canada
Gary Lawrence