Gary Lidlow
Rake
Summary
Dynamic Director of Operations with expertise in staff training, management, and customer relations. Proven track record in enhancing operational efficiency and fostering a culture of a "Team" environment with continuous improvement. With over 40 years of Field service experience.
Overview
1
1
Certification
Work History
Director of Operations / GM
Unitemp
East Coast
2019 - 2025
- Oversaw daily operations, ensuring compliance with company policies and industry regulations.
- Mentored junior staff, fostering technical and professional development, by promoting a culture of continuous improvement.
- Developed and implemented operational strategies to enhance efficiency across multiple departments.
- Dealt with all jobsite services ( service / installation )
- Trained field technicians on new equipment
- Field (hot) repairs or install projects
Director of Operations
Butensky Services
Somerville, NJ
2017 - 2019
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Enhanced employee engagement by developing training programs, fostering a collaborative culture, and promoting professional development opportunities.
Director of Operations
Snappy Services
Greenville, SC
2005 - 2016
- Performed field repairs and installation projects
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Contributed to talent acquisition efforts by participating in recruitment activities, identifying top candidates and facilitating smooth onboarding processes.
Education
Repair Specialist - Cooking Equipment
RSES
Brick, NJ1988
Electrical & Refrigeration -
Lincoln Tech
Pennsauken, NJ1985
Plumbing, Heating, AC, Refridgeration -
Ocean County Vocational Technical School
Toms River, NJ1983
Skills
- Operations oversight
- Business management
- Customer relations
- Staff training/development
- Mechanical troubleshooting and repair
- Mechanical design and installation
- Project management
Certification
Refrigeration
- EPA Universal
- R-410A & R-454
- RSES
- Ice machines & Blast Freezers
- Compressors
- Walk-ins & Reach-ins
- Chillers
Cooking / Hotside
- SEFESA
- NATE
- Impingers
- Mixers
- Combi ovens
- Fryers & Steamers
- Warmers & Kettles
- Conveyor
HVAC
NJSL#142581813
- Package units
- Split systems
- Mini ductless
- Ductwork
- Heatloss / Heat gain
- Boilers
- Water heaters
- Oil, Natural gas and Propane
- Heat pumps
Electrical
NJSL#0001813
- Line/Low/Control Voltage
- Motors & Drives
- Transformers
- Switch Gear
Plumbing
NJSL#9533
- Braze/Solder/Weld
- Cast iron & Vitriolic
- PVC/ABS/Poly
- Glass & Stainless
Timeline
Director of Operations / GM
Unitemp
2019 - 2025
Director of Operations
Butensky Services
2017 - 2019
Director of Operations
Snappy Services
2005 - 2016
Repair Specialist - Cooking Equipment
RSES
Electrical & Refrigeration -
Lincoln Tech
Plumbing, Heating, AC, Refridgeration -
Ocean County Vocational Technical School