Expertise in team management and compliance protocols within customer service settings. Managed closing operations and shipping oversight, ensuring accuracy and efficiency while maintaining high standards of service and customer engagement.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Manager
Grocery Outlet
Jackson, Ca
07.2021 - 07.2025
Advanced to the role of manager.
Transitioned to front end manager, providing professional and timely service to all customers until I left Grocery Outlet.
Managed closing operations for two years, ensuring compliance with protocols.
Counted all registers and followed protocol for closing.
Delivered professional and courteous service to customers.
Facilitated customer service at front end during first year.
Provided contact information for store owner.
Left position due to relocation to North Carolina.
Warehouse: Supervisor
United Natural Foods Inc. (UNFI)
Stockton, California
06.2004 - 10.2019
Managed shipping workforce, ensuring timely selection and loading of store orders.
Oversaw unloading of outside carriers and backhauls, verifying accurate check-in to phase 2 warehousing system.
Operated in Teamster warehouse, supporting shipping and receiving for grocery, frozen food, and deli departments.
Business Contact: Name
Exited position due to retirement after years of service.