Gary Perry

• Assist with budgetary requests, analysis and reporting;
• Worked diligently to resolve unique and recurring opportunities for improvement, promoting confidence and enhancing operations.
• Engaged team members and improved performance by delivering daily updates and conducting weekly meetings to obtain feedback and convey new policies.
• Interviewed, hired and trained qualified employees.
• Drove continuous improvement of processes and systems operation.
• Provided monthly and daily reporting including variance reports, budgeting tasks and audit compliance
• Managed staff of 130, including 8 supervisors and safety trainer, in day-to-day activities..
• Approved regular payroll submissions for employees.
• Cross-trained employees to maximize team agility and performance.

Lead and coordinate all repair and maintenance work assignments for the Mecklenburg County Courthouse. Supervise all building maintenance, landscaping and janitorial work activities. Review and process work orders as well as build and develop effective relationships with key vendors and management to maintain all buildings in proper working order.

• Developed tracking and procedures, resulting in enhanced operational efficacy and effectiveness
• Oversee all price quotes for procurement of parts, services, and labor for project and manage all monthly/quarterly project and operations budgets for maintenance activities
• Skillfully supervised maintenance personnel and monitored entire building and grounds to ensure compliance with all building procedures and performance measures
• Lead and direct all facilities inspections, conducted work order management meetings with Directors and Administrators
• Identify and recommend solutions to existing processes, achieving accuracy, efficiency and responsiveness of customer service department
• Established and cultivated working relationships with vendors, contractors and professional services personnel to ensure adequate inventory of all supplies
• Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
• Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
• Managed CMMS database, including troubleshooting, maintenance, updates and report generation.
• Served as point of contact for internal and external customers seeking support and information.
• Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean and functional environment.ion

Responsible for the overall management, facilities maintenance, project planning, and supplies inventory the Facilities Department. Completed and managed repair and maintenance work performed by a team technicians and vendors. Reviewed work orders and managed project requisitions for vendor services and supplies for the entire facilities department.

• Optimized Computerized Maintenance Management Software (CMMS), achieving enhanced workflow and project management efficiency
• Optimized production to reduce outstanding repair request by over 30%, and increased productivity by consolidating work tickets
• Created daily work control plan to provide timely resolutions to maintenance requests
• Coordinated and managed all project schedules to complete projects within time and budget
• Measured and established facilities KPI's, resulting in successful alignment of procedures/processes with business objectives
• Analyzed all management system data; created and delivered weekly ad-hoc reporting

Held full leadership and direction of maintenance and installation projects for large national retail organizational. Managed all maintenance/installation projects, staffing, financial analysis, budget oversight, procurement, invoicing, and contracts. Obtained and reviewed price quotes for the procurement of parts, services and labor. Demonstrated strong knowledge of leases, contracts, and contract negotiation.

• Served as Project Manager for installation and launch of micro freezer project and lighting retrofit projects for Atlanta metro market
• Managed and prepared capital projects operating budget and variance reports
• Skillfully supervised and coached maintenance administrators responsible for maintenance and repairs of over 750 retail locations
• Trained all new Maintenance Administrators delivering continuous instruction using targeted staff development modules
• Expertly negotiated repairs and provided resolutions to property owners by qualifying contractors and reviewing/researching all SOW's and approvals
• Effectively resolved all disputes and complaints from Landlords, Property Owners and counsel in relation to lease interpretation and contractual obligations
• Utilized strong financial and business acumen to conduct advanced financial analysis and approve all invoices for supplies and procurement of purchases
• Performed deep dive and root cause analysis for HVAC, plumbing, roofing and refrigeration, to find cause and effect of current processes or non-compliance comparative to savings and spending
• Performed deep dive analysis for HVAC, plumbing, roofing and refrigeration, to find cause and effect of current processes or non-compliance comparative to savings and spending