Gregory Caiello
Liverpool,NY
Summary
Proven leader and technical expert, adept in machine maintenance and customer relations, significantly enhanced cleanliness and equipment functionality at IH Services. Mastered electrical troubleshooting and team training, ensuring high-quality standards and efficient inventory management. Achieved notable improvements in operational efficiency and customer satisfaction, showcasing a commitment to excellence and a results-driven approach.
Overview
15
15
years of professional experience
Work History
Janitorial Lead
IH Services
10.2020 - Current
- Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
- Distributed supplies and goods to staff at beginning of shift to manage inventory and maintain proper supplies while controlling expenses.
- Conducted or assisted with screening and hiring of job applicants, training employees, and administering performance reviews to maintain adequate and qualified workforce.
- Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation.
- Complied with accident and loss prevention programs, SOPs and health and sanitation standards to achieve high level of cleanliness and customer satisfaction.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Trained and mentored new staff on cleaning and safety protocols.
- Conducted regular audits of public spaces and staff work areas to maximize quality control.
Technician
B&C Vending
01.2010 - 09.2020
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Diagnosed and repaired complex mechanical and electrical systems.
- Processed invoices and contacted appropriate parties for timely payment receipt.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Education
Bachelor of Science - Culinary Arts
Johnson & Wales University
Providence, RIHigh School Diploma -
Liverpool High School
Liverpool, NYSkills
- Detail Oriented
- Machine Calibration
- Machine Maintenance
- Technical diagnosis
- Equipment Installation
- Hardware Repair
- Electrical Troubleshooting
- Software configuration
- Customer Relations
- Inventory Management
- Diagnostics and troubleshooting
- System repairs
Timeline
Janitorial Lead
IH Services
10.2020 - Current
Technician
B&C Vending
01.2010 - 09.2020
Bachelor of Science - Culinary Arts
Johnson & Wales University
High School Diploma -
Liverpool High School
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