Gary Ruley
Lake Forest,CA
Summary
Detail-oriented professional with 22 years in automotive (and recent Amazon experience part time).Strong capabilities in quality control and inspection, enhancing operational efficiency. Proven expertise in service-driven sales and national account management, utilizing CRM tools for lead generation. Committed to achieving results while ensuring safety and high client satisfaction.
Overview
30
30
years of professional experience
Work History
Associate Lead
Amazon
Irvine
09.2024 - Current
- Assessed customer needs during interactions to provide tailored solutions.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
- Executed day-to-day duties with accuracy and efficiency, ensuring smooth operations.
- Partnered with team members to meet project objectives and adhere to deadlines.
Internet Sales Manager
Nissan of San Juan Capistrano
San Juan Capistrano, California
12.2023 - 05.2024
- Oversaw digital marketing campaigns that improved brand visibility and reach.
- Developed online sales strategies that increased customer engagement and satisfaction.
- Monitored online customer inquiries, ensuring prompt responses that contributed to higher customer satisfaction.
- Facilitated customer interactions through various online platforms for support.
Associate Lead
Amazon
Nampa, ID
07.2023 - 12.2023
- Maintained optimal stock levels to ensure compliance with company policies.
- Organized warehouse space to maximize product accessibility and streamline retrieval.
- Compiled customer orders following specific requests.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Inspected damaged goods to determine appropriate disposal or return process.
- Identified discrepancies between physical count and computer data.
- Staged and sorted multiple types of products for loading.
- Packed boxes and stock using organizational guidelines.
Account Sales Manager - B2B Business Development
United Auto Credit
Newport Beach, CA
05.2022 - 01.2023
- Gained market share in new sales performance through giving a presentation of our products to New Dealers and building relationships.
- Cultivated existing strong professional relationships with Dealers to drive long-term business development.
- Managed sales funnel and forecasted requirements for auto industry accounts.
- Visited and communicated with 51 existing dealers monthly to strengthen relationships.
- Re-evaluated auto loans to ensure maximum profitability for dealers.
- Maintained communication with underwriting and funding teams to facilitate smooth deal closures.
- Tracked financial data to determine effectiveness of different Loan applications.
Account Executive
Hometown Equity Mortgage, LLC (NMLS #133519) dba theLender
Lake Forest, CA
12.2021 - 04.2022
- Developed new business and acquired clients through cold calling, lead generation, and exceptional service.
- Identified lucrative leads, built relationships with new clients, and upsold services to enhance business growth.
- Acquired new business and generated revenue streams by delivering quality service to clients.
- Developed successful customer relationships and quickly resolved service requests to increase sales.
- Followed up with key account business partners to maximize account potential and generate project leads.
- Cultivated partnerships with individuals and firms to better promote products meeting customers' needs.
- Originated loans and assisted senior-level credit officers with complex loan applications.
Finance Mgr/ Sales/Internet Sales Manager
Lithia Ford Boise/DCH AutoGroup
BOISE TO TUSTIN, CA
06.2006 - 06.2021
- Hired as Finance Director at the Meridian Idaho Branch, transitioned to Service Writer at Boise Ford branch, and later served as Internet Sales Manager in Tustin, CA.
- Structured deals and negotiated with financial institutions to secure financing and funding for customer purchases.
- Boosted profitability by discussing contract terms with financial institutions.
- Closed deals by working with finance and insurance team to provide customers with smooth, comprehensive service.
- Provided quotes and financing options to customers by understanding financial status and interest rates.
- Managed Internet leads through CRM, converting inquiries into appointments and facilitating sales.
- Boosted sales through effective management, product development, and targeted marketing strategies.
- Engaged prospective customers by asking open-ended questions to uncover their needs and preferences for their next auto purchase.
- Offered customers updated information on latest models, features and accessories by regularly attending sales training.
Fleet & Internet Sales Manager
Norm Reeves Temecula(DCH Auto group)
Temecula, CA
01.1996 - 06.2005
- Increased sales volume by providing tailored support to new and inactive customers.
- Managed internet leads through the sales process to optimize conversion.
- Reached out to companies to establish Fleet Sales, State Farm Ins being the top one.
- Coordinated product offerings, services, and sales activities to align with customer needs.
- Established financing options for customers
- Built sales forecasts and schedules to reflect desired productivity targets.
- Determined price schedules and discount rates.
- Used CRM database to track referral and appointment data.
Education
Bachelor And Masters Degree - Theology And Education
Bethel Christian College And Graduate School
Riverside, CASkills
- Service-driven sales
- National account management
- Lead generation
- Sales territory growth
- Sales process/credit qualifying
- Project negotiations
- CRM Sales tracking
- Rapport and relationship building
- Warehouse Management Systems
- Order Picking
- Freight Labeling
- Packaging and Labeling
- Barcode Scanning
- Barcode Scanning
Timeline
Associate Lead
Amazon
09.2024 - Current
Internet Sales Manager
Nissan of San Juan Capistrano
12.2023 - 05.2024
Associate Lead
Amazon
07.2023 - 12.2023
Account Sales Manager - B2B Business Development
United Auto Credit
05.2022 - 01.2023
Account Executive
Hometown Equity Mortgage, LLC (NMLS #133519) dba theLender
12.2021 - 04.2022
Finance Mgr/ Sales/Internet Sales Manager
Lithia Ford Boise/DCH AutoGroup
06.2006 - 06.2021
Fleet & Internet Sales Manager
Norm Reeves Temecula(DCH Auto group)
01.1996 - 06.2005
Bachelor And Masters Degree - Theology And Education
Bethel Christian College And Graduate School