Gary Sauer
Rochester,NY
Summary
Dynamic sales and customer support manager at Brockman Tree & Lawn Care, recognized for achieving sales goals through strategic customer retention and relationship building. Proven analytical problem solver with meticulous attention to detail, adept at staff training and development, driving continuous improvement, and enhancing team performance for sustained business growth.
Overview
22
22
years of professional experience
Work History
Manager, Sales and Customer Support
Brockman Tree & Lawn Care
08.2013 - 03.2025
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
Newscast Director
WHEC-TV
06.2003 - 04.2013
- Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations to achieve objectives.
- Directed work of lighting and sound crews to coordinate efficient production operations.
- Participated in meetings with producers and production crew to keep program in step with creative vision.
- Oversaw lighting, graphics, audio and camera movements in TV newscast productions.
Education
Bachelor of Science - Digital Communications And Media
SUNY At Fredonia
Fredonia, NYSkills
- Customer retention strategies
- Staff recruitment
- Coaching and mentoring
- Analytical problem solver
- Sales with service orientation
- Strong self-drive
- Effective goal planning
- Meticulous attention to detail
- Participation in industry trade shows
- Staff training and development
- Staff supervision
Languages
German
Limited Working
Timeline
Manager, Sales and Customer Support
Brockman Tree & Lawn Care
08.2013 - 03.2025
Newscast Director
WHEC-TV
06.2003 - 04.2013
Bachelor of Science - Digital Communications And Media
SUNY At Fredonia
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