Gary Shettlesworth
Romeoville,IL
Summary
Motivated and dedicated Computer Science student with a strong customer service and leadership background. Eager to apply available skills and knowledge in a dynamic professional environment.
Overview
3
3
years of professional experience
Work History
Service Clerk
Jewel Osco
12.2020 - 08.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and responded to requests for information.
- Approached every question or concern with calm and level-headed approach.
- Operated register system to process new purchases, item returns, and merchandise exchanges.
- Advised guests about available products and services to meet individual needs.
- Handled high volume of incoming and outgoing telephone calls to meet daily business demand.
- Managed multiple tasks in high-volume environment.
Education
Bachelor of Science - Computer Science
Illinois State University
Normal, IL05.2026
Skills
- Customer Relationship Management
- Merchandise Orders and Exchanges
- Proficient in programming language: Java
- Investigate Claims
- Calm and Professional Under Pressure
- Cultural Awareness
- Problem-solving and analytical skills
- Customer service and conflict resolution
- Leadership and team management
Additional Information
President, NAACP Youth Council, 08/2018 - 05/2022
● Led a dynamic team of youth members in organizing community events, workshops, and advocacy campaigns.
● Managed council meetings and collaborated with local organizations to drive positive change and social awareness.
● Strengthened team cohesion and fostered a sense of community among council members
Timeline
Service Clerk
Jewel Osco
12.2020 - 08.2023
Bachelor of Science - Computer Science
Illinois State University
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