Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gary Sozanski

Phoenix,AZ

Summary

Engaged Customer Service Representative with a strong background in fostering client relationships and enhancing customer satisfaction. Collaborates effectively within teams to drive company success and support business growth. Demonstrates a commitment to cultivating partnerships and delivering results through effective communication and relationship-building.

Overview

13
13
years of professional experience

Work History

Independent Contractor

DoorDash
Phoenix, Arizona
06.2020 - Current
  • Delivered food to customers promptly and efficiently.
  • Communicated effectively with customers regarding delivery status.
  • Navigated routes using GPS technology for timely deliveries.
  • Provided feedback to improve delivery processes and customer service.

Customer Service Representative

Venicom
Scottsdale, Arizona
02.2015 - 11.2020
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Assisted customers with inquiries and resolved issues efficiently.
  • Managed customer accounts using company-specific CRM software.
  • Communicated product information and promotions to enhance customer experience.
  • Documented customer interactions accurately in internal systems.

Sales Representative

Dish 1up
Tempe, Arizona
07.2013 - 02.2015
  • Engaged customers to understand their needs and recommend appropriate products.
  • Developed and maintained strong relationships with clients to drive repeat business.
  • Collaborated with team members to achieve monthly sales targets and promotions.
  • Developed key customer relationships to increase sales.
  • Answered inquiries from prospective customers regarding features of products and services offered.

Education

Camelback High School
Phoenix, Arizona

Skills

  • Order processing
  • Product knowledge
  • Issue resolution
  • Customer service
  • Attention to detail
  • Time management
  • Communication skills

Timeline

Independent Contractor

DoorDash
06.2020 - Current

Customer Service Representative

Venicom
02.2015 - 11.2020

Sales Representative

Dish 1up
07.2013 - 02.2015

Camelback High School
Gary Sozanski