Gary Tallman
Marine City
Summary
Developed skills in customer service and technical support within fast-paced automotive environment. Skilled in diagnosing issues, providing accurate information, and ensuring customer satisfaction. Seeking to transition into new field where these transferable skills can drive success and foster growth.
Overview
2025
2025
years of professional experience
Work History
Service Manager
Moran's
03.2023 - Current
- Trained and guided team members for improved overall performance and morale.
- Enhanced customer loyalty by developing personalized service strategies based on feedback.
- Identified root causes of recurring problems for long-term solutions and improvements.
- Optimized resource allocation for enhanced service delivery and reduced wait times.
- Hired, trained and supervised team of service staff members to meet business goals.
Service Advisor
Lafontaine Chevy
- Resolved service issues promptly, maintaining positive customer relationships.
- Delivered exceptional support for client inquiries, fostering loyalty and repeat business.
- Developed knowledge of product offerings to provide informed recommendations to customers.
- Maintained high customer satisfaction standards to meet or exceed targets.
Technician
St. Clair Chevy
- Improved equipment performance by conducting regular maintenance and troubleshooting issues.
- Diagnosed system malfunctions for timely repairs and minimal downtime.
- Executed installation processes to ensure proper setup and functionality of systems.
- Analyzed technical documentation to support troubleshooting efforts.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Groundman(Underground Electric)
Harlen Electric
- Maintained equipment functionality with regular checks, cleaning, and minor repairs as necessary.
- Collaborated effectively with fellow groundsmen to complete projects efficiently and maintain high-quality standards.
- Boosted safety on the property by identifying potential hazards and promptly addressing them.
- Dug holes, and repaired wiring underground.
- Operated a bucket and went up to repair lights
Mechanic
Response Forklift
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
HVAC New Construction
Randazzos Heating and Cooling
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
St. Clair County Tech
Marysville, MIHigh School Diploma -
Riverview East High
Marine City, MI06-2014
Skills
- Customer service
- Computer skills
- Multitasking and organization
- Diagnosing
- Strong work ethic
- Excellent communication
- Service estimates
- Goal-oriented mindset
- Team player mentality
Equipment Operator Permit
- Forklift Truck
- Industrial Tractor
- Boom Supported Elevating
- Manual Propelled Elevating
- Self-Propelled
- Vehicle Mounted
- Rough Terrain Truck
- Forklift Material Handling
Timeline
Service Manager
Moran's
03.2023 - Current
Service Advisor
Lafontaine Chevy
Technician
St. Clair Chevy
Groundman(Underground Electric)
Harlen Electric
Mechanic
Response Forklift
HVAC New Construction
Randazzos Heating and Cooling
St. Clair County Tech
High School Diploma -
Riverview East High
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