Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Gary Tam

San Francisco,California

Summary

Motivated and detail-oriented Business Management Economics graduate with hands-on experience in advanced vehicle testing, software validation, and B2B sales. Skilled in collaborating across engineering and QA teams, executing structured testing, and providing real-time operational feedback. Adept at using tools like GitHub, Jira, TestRail, and Confluence to document and improve system performance. Bilingual in English and Cantonese, with strong organizational, communication, and teamwork skills. Passionate about technology, continuous learning, and delivering high-quality results in dynamic environments.

Overview

1
1
year of professional experience

Work History

Advanced Testing Operator

Zoox
San Francisco, CA
04.2025 - Current
  • Executing structured on-vehicle test missions supporting QA and engineering validation across multiple teams
  • Collaborating directly with QA and development teams to ensure critical feature coverage and real-time feedback, helping shape reproducible test cases.
  • Logging and escalating vehicle behaviors through Jira and Slack with detailed tagging, enabling targeted root cause analysis.
  • Reviewing GitHub pull requests, deploying new branches using Git on Linux, and validating updates with Isolated Branch (ISO), Merge Queue (MQ), and IAT/Structured Testing.
  • Utilizing TestRail, Confluence, and GitHub to track test results and document mission outcomes tied to backend and frontend system performance.

Vehicle/Software Operator

Zoox
San Francisco, CA
12.2024 - 04.2025
  • Operated Autonomous Vehicles through various dynamic situations on the latest public road branches to ensure safety and maintain public confidence
  • Perform comprehensive tests on diverse routes and missions to evaluate the real-world functionality of autonomous vehicle systems
  • Showcase expertise in autonomous vehicle technology and operational best practices with a strong focus on safety
  • Oversee vehicle performance, diagnose issues and communicate findings to the dispatch team
  • Support the development of new autonomous vehicle software branches by gathering and analyzing data to enhance and refine software performance

Territory Sales Manager

Envision Bay Consulting
Alameda, CA
09.2024 - 11.2024
  • Engage in Business-to-Business (B2B) sales, targeting small businesses and franchises, and adeptly finalize deals with business owners and decision-makers
  • Develop and execute strategic sales plans to achieve and exceed sales targets within the assigned territory
  • Conduct market research to identify potential clients and evaluate their needs, tailoring product offerings to meet specific business requirement

Education

Bachelor of Science - Business Management Economics

University Of California, Santa Cruz
Santa Cruz, California

Skills

  • Time Management
  • Issue diagnosis
  • Teamwork & Collaboration
  • Microsoft Office (Excel)
  • Google Workspace (Sheets, Docs, Drive, Slides)
  • Github
  • Testrails
  • Jira
  • Software deployment
  • Vehicle testing

Languages

English
Native/ Bilingual
Cantonese
Native/ Bilingual

Affiliations

College Track of San Francisco (June 2016 - June 2024)

● Enrolled as an active member of a national 10-year college success program as a first-generation scholar

● Built a strong network with peers, mentors, and professionals through regular collaboration, workshops, and networking events, fostering relationships that supported academic and career growth

Timeline

Advanced Testing Operator

Zoox
04.2025 - Current

Vehicle/Software Operator

Zoox
12.2024 - 04.2025

Territory Sales Manager

Envision Bay Consulting
09.2024 - 11.2024

Bachelor of Science - Business Management Economics

University Of California, Santa Cruz

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Gary Tam