Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gary Williams

Tallahassee,Fl

Summary

Dynamic professional with a proven track record at Proctor Honda, excelling in staff management and customer service. Expert in training and mentoring, I enhanced team productivity by implementing efficient workflows. Committed to safety protocols and strategic planning, I fostered a culture of excellence, significantly improving operational efficiency and team morale.

Overview

10
10
years of professional experience

Work History

Window Tint and PDI Supervisor

Proctor Honda
03.2019 - 03.2025
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.

Technician / Installer

Comcast
03.2016 - 09.2019
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Streamlined processes by implementing efficient workflows and improving technician training programs.
  • Enhanced operational efficiency, automating repetitive technical tasks where possible.
  • Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
  • Tested systems, noting issues and completing preventive maintenance.
  • Worked with diverse types of weather and ground conditions.

Tester

Southern Earth Sciences
03.2015 - 02.2016
  • Ensured compliance with industry standards by rigorously following established testing methodologies and best practices.
  • Identified critical bugs through thorough testing processes, enhancing overall product performance.
  • Maintained test environment stability by conducting regular maintenance and system upgrades, ensuring accurate testing results.
  • Collaborated with development teams to resolve defects and improve the overall stability of applications.
  • Recommended architectural improvements, design solutions, and integration solutions.
  • Sampled products to verify compliance with standards
  • Assisted in developing inspection and testing protocols.

Education

High School Diploma -

Lincoln High School
Tallahassee, FL
05-2012

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Decision-making
  • Strategic planning
  • Inventory control
  • Analytical thinking
  • Safety protocols
  • Payroll processing
  • Coaching and mentoring
  • Workflow management
  • Employee development
  • Budget management
  • Performance management
  • Self motivation
  • Adaptability
  • Issue research

Timeline

Window Tint and PDI Supervisor

Proctor Honda
03.2019 - 03.2025

Technician / Installer

Comcast
03.2016 - 09.2019

Tester

Southern Earth Sciences
03.2015 - 02.2016

High School Diploma -

Lincoln High School

Similar Profiles

CREATE PROFILE