Persuasive, self-motivated sales professional with expertise in expanding network connections. Skilled at introducing products, educating clients and implementing pricing strategies. Specializes in developing new territories and discerning customer needs to deliver solutions.
Overview
16
16
years of professional experience
Work History
COMMERCIAL BUSINESS DEVELOPMENT REPRESENTATIVE
U.S. BANK - Elavon Merchant Services
Cleveland, OH
2022.02 - Current
Collaborate and support U.S. Bank Commercial and Corporate Banking.
Enterprise and Mid-market deal selling experience working with C-suite level customers.
Grow revenue as directed by senior management by successfully prospecting for new business and retaining and expanding existing customer relationships.
Identify business opportunities based on clients, markets, products and services.
Extensive knowledge of financial and/or payment solutions technology including systems, applications and banking practices.
Developed relationships with key decision makers within target accounts.
Researched competitors' products and services in order to position our own offerings effectively.
Created detailed reports of sales activities, progress, and results for senior management review.
Prepared proposals for prospective customers outlining solutions that meet their unique needs.
Consulted with internal stakeholders to develop custom solutions for complex deals.
Facilitated communication between technical personnel and end-users during implementations.
Maintained accurate records of all interactions with prospects and customers in CRM system.
ACCOUNT EXECUTIVE
PNC Merchant Services
Cleveland, OH
2011.03 - 2022.02
Work closely with Business Banking team and Branch Managers to identify and close merchant service opportunities.
Providing product information and making recommendations based on needs analysis.
Educate and inform partners and customers on new products and services.
Maintaining post-sale customer service and resolving escalated service issues.
Utilized CRM to collect, organize and manage sales data and customer information.
“Market All-star” Award winner 2016, 2017,2018,2019.
BUSINESS DEVELOPMENT REPRESENTATIVE
Chase Paymentech Solutions
Cleveland, OH
2008.02 - 2011.03
Work closely with Business Banking team to identify and close merchant service opportunities.
Researched target accounts to build a pipeline of qualified leads.
Stayed current on company products and services to provide top-notch expertise to customers.
Educate and inform partners and customers on new products and services.
Prepared detailed proposals outlining product features, pricing plans and value propositions.
Utilized CRM to collect, organize and manage sales data and customer information.
Education
Bachelor of Arts - Business
Baldwin-Wallace College
Berea, OH
1994-06
Skills
Excellent Communication
Organization and Time Management
Lead Generation & Prospecting
New Business Development
Consultative Selling
Relationship Building
Presentations
Territory Management
References
References available upon request.
Timeline
COMMERCIAL BUSINESS DEVELOPMENT REPRESENTATIVE
U.S. BANK - Elavon Merchant Services
2022.02 - Current
ACCOUNT EXECUTIVE
PNC Merchant Services
2011.03 - 2022.02
BUSINESS DEVELOPMENT REPRESENTATIVE
Chase Paymentech Solutions
2008.02 - 2011.03
Bachelor of Arts - Business
Baldwin-Wallace College
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