Summary
Overview
Work History
Education
Skills
Volunteer
Hobbies
Timeline
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Gaston Xu

Staten Island,United States

Summary

Currently a Freshman Business student at University at Buffalo. Experience in Retail (Cashier and Sales Associate), Culinary, and Technologically Fields. Proven track record in engaging with customer service and streamlining operations, demonstrated during my time at Spirit Halloween. Skilled in cash handling and POS systems, complemented by experience in handling, stocking, and back-stocking merchandise. Achieved significant improvements in sales and productivity through effective leadership and customer service excellence.

Experienced professional with solid background in foodservice and kitchen experience. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Overview

3
3
years of professional experience

Work History

Associate

Spirit Halloween
08.2023 - 11.2024
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Preserved excellent levels of internal and external customer service
  • Attracted, recruited, and trained new employees.
  • Produced sales and productivity reports.
  • Reported any discrepancies or errors in pricing or inventory levels to management.
  • Processed shipments received from vendors according to established protocols.

Assistant Server

Arirang Steakhouse Hibachi
04.2024 - 06.2024
  • Efficiently bused tables and ensured a clean and organized dining area for customers.
  • Assisted with cashiering duties when needed.
  • Delivered appetizers, including soups and salads, to guests with attention to presentation and timing.
  • Took dessert orders and communicated them accurately to the kitchen staff.
  • Developed a skill to balance trays with multiple plates and glasses, ensuring smooth and safe service.
  • Refilled drinks promptly, often handling multiple orders simultaneously, to maintain customer satisfaction.
  • Maintained cleanliness in the restaurant, including sweeping and kitchen upkeep. Assisted in restocking ice, salad dressings, and cleaning supplies to ensure smooth restaurant operations.

Co-Op Student

NYC Department Of Education
New York City, United States
03.2023 - 05.2023
  • Collaborated with experienced teachers and peers to develop engaging activities for student advisories
  • Participated in brainstorming sessions to craft activities tailored to student needs
  • Facilitated and hosted activities during advisory sessions, observing student interactions and responses
  • Gained practical experience and insights into the dynamics of the workplace
  • Enhanced teamwork and organizational skills through collaborative efforts

Activity Assistant

UAU
, Remote
07.2022 - 08.2022
  • Collaborated within a team of 25 individuals during the summer of 2022 to promote Nobody Cares Sports Network and its Youth Sports Games
  • Executed a comprehensive marketing campaign aimed at raising awareness and generating interest in the company and its events
  • Developed and managed a website featuring targeted advertisements to reach the desired demographic
  • Established and maintained social media platforms including Instagram, Facebook, Pinterest, and others to expand the company's online presence and engagement

Activity Assistant

UAU
, Remote
07.2021 - 08.2021
  • Collaborated within a team of 25 individuals during the summer of 2021 to address the global issue of student loan debt.
  • Conducted in-depth research to understand the impact of student loan debt on both physical and mental health, prioritizing its significance for young adults.
  • Developed comprehensive solutions, including the creation of a website and a presentation, to educate participants of the SYEP program about student loan debt and potential strategies for managing it.
  • Demonstrated strong communication and teamwork skills by effectively disseminating critical information to a diverse audience, fostering awareness and understanding of the issue.

Education

High School Diploma -

Gaynor Mccown Expeditionary Learning School
Staten Island, NY
06.2024

Skills

  • Cash Handling
  • Cash Register Operation
  • Drawer balancing
  • POS Systems
  • Refunds and exchanges
  • PC proficient
  • Marketing
  • Store recovery
  • Customer service
  • High-volume dining
  • Table resetting
  • Server training
  • Order Management
  • Food Delivery
  • Take-out service
  • Food safety practices

Volunteer

Assistant Coach, Staten Island NY, April 2022-June 2024

  • Collaborated with high school track & field coach to assist in coaching a K-8 track & field team.
  • Volunteered 4+ hours at meets, ensuring smooth event operations, including field event measurements and timing sprints.
  • Provided guidance and support to young athletes, teaching fundamental track & field skills, drills, and stretches.
  • Actively participated in practices by running with team members and assisting with timing and data collection for performance tracking.

Hobbies

  • Calisthenics: Enjoy developing strength and flexibility through bodyweight exercises, focusing on functional fitness.
  • Running: Passionate about endurance and speed training, often participating in long-distance runs and sprints.
  • Boxing: Engage in boxing to enhance coordination, discipline, and cardiovascular health.
  • Basketball: Love playing basketball for both its physical benefits and the teamwork involved in the sport.
  • Volleyball: Enjoy playing volleyball, valuing the strategy and communication required in the game.

Timeline

Assistant Server

Arirang Steakhouse Hibachi
04.2024 - 06.2024

Associate

Spirit Halloween
08.2023 - 11.2024

Co-Op Student

NYC Department Of Education
03.2023 - 05.2023

Activity Assistant

UAU
07.2022 - 08.2022

Activity Assistant

UAU
07.2021 - 08.2021

High School Diploma -

Gaynor Mccown Expeditionary Learning School
Gaston Xu