Gatha Dyer
South East Sercuity
Fayetteville,GA
28
years of professional experience
Experienced Service Technician skilled in installation, repair, and troubleshooting of security systems. Committed to delivering exceptional customer service and preventive maintenance to ensure optimal functionality and reliability.
Work History
Service Technician
4 Years 7 Months- Diagnosed and repaired security systems, ensuring optimal functionality and client satisfaction.
- Conducted routine maintenance on various security equipment to extend lifespan and reliability.
- Collaborated with team members to troubleshoot complex system issues and implement effective solutions.
- Trained junior technicians on best practices for system installation and troubleshooting techniques.
- Assessed customer needs to recommend tailored security solutions, resulting in increased sales opportunities.
- Implemented safety protocols during installations, minimizing risks associated with electrical components and tools.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Shipping and Receiving Clerk
8 Years 11 Months- Coordinated inbound and outbound shipments, ensuring compliance with safety regulations.
- Managed inventory control processes to maintain accurate stock levels and reduce discrepancies.
- Trained new staff on shipping procedures, improving team efficiency and workflow understanding.
- Oversaw documentation for shipments, verifying accuracy of records against physical inventory.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Implemented process improvements that streamlined receiving operations and minimized delays.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
Williams Construction
14 Years- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
Education
High School Diploma
Skills
Installation and repair
Attention to detail
Preventive Maintenance
Customer service
Valid Driver's license
Work with minimal supervision
Troubleshooting skills
Flexible and adaptable
Problem and issue resolution
Power tool proficiency
Equipment troubleshooting
Repair techniques
Timeline
Service Technician
South East Sercuity
03.2022 - CurrentRead More
Shipping and Receiving Clerk
GA Department of Corrections
04.2013 - 03.2022Read More
Williams Construction
Carpentry
01.1999 - 01.2013Read More
Fayette County High School
High School Diploma
Read More