Gatlin Baugus
Katy,TX
Summary
Adept at installation and repair, my tenure at Caliber Auto Care honed my troubleshooting abilities and customer service skills, ensuring equipment operates at peak performance. With the Marine Corps I trained junior technicians, enhancing team efficiency by 30%. My proactive approach and attention to detail have fostered long-term operational cost reductions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Service Technician
Caliber Auto Care
8700 Fry Road Cypress Tx 77433
12.2023 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Amphibious Assault Vehicle Technician
United States Marine Corps
Galveston, TX
11.2017 - Current
- Increased team efficiency by training junior technicians on best practices related to AV system installation, maintenance, and troubleshooting.
- Consistently met tight deadlines by prioritizing tasks, effectively managing time, and working efficiently under pressure.
- Contributed to a safe working environment by adhering to industry safety standards and promptly addressing potential hazards related to AAV equipment or setup procedures.
- Reduced setup times for events by streamlining the process of assembling and disassembling AAV systems.
- Enabled effective communication among team members during events by utilizing clear channels on walkie-talkies or headsets when coordinating tasks in noisy environments.
Technician C
Firestone Auto Care
25951 Northwest Fwy. Cypress Tx 77429
10.2022 - 12.2023
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
Level 4 Technician
TE Conectivity
Katy, TX
02.2019 - 10.2022
- Enhanced system performance by troubleshooting and resolving complex technical issues.
- Established strong relationships with clients through clear communication and attentiveness to their needs, fostering long-term partnerships based on trust and reliability.
- Achieved high levels of accuracy by conducting thorough quality control checks on completed work orders.
- Supported the successful completion of projects by providing expert technical guidance to team members.
- Trained junior technicians, enhancing their skills and knowledge in various technical areas.
- Reduced operational costs by identifying opportunities for process improvements and implementing cost-effective strategies.
Education
Associate Of Science - Nursing
Lone Star College System
Spring, TX05.2022
Skills
- Installation and Repair
- Attention to Detail
- Preventive Maintenance
- Troubleshooting ability
- Customer Service
- Work with Minimal Supervision
- Valid Driver's License
- Hand tool knowledge
- Power tool proficiency
- OSHA Requirements
- Diagnostic Testing
- Analytical Thinking
- Time tracking
Certification
ASE sertified technician
Timeline
Service Technician
Caliber Auto Care
12.2023 - Current
Technician C
Firestone Auto Care
10.2022 - 12.2023
Level 4 Technician
TE Conectivity
02.2019 - 10.2022
Amphibious Assault Vehicle Technician
United States Marine Corps
11.2017 - Current
Associate Of Science - Nursing
Lone Star College System