Gatlin Clark
Panera Bread
Allison Park,PA
1
Certification
5
years of professional experience
Dynamic Service Technician with a proven track record at Alpine Pools and Spas, excelling in installation and repair of pool equipment. Recognized for attention to detail and exceptional customer service, I effectively conducted preventive maintenance, enhancing equipment performance and ensuring customer satisfaction. Committed to fostering loyalty through prompt issue resolution.
Work History
Service Technician
3 Months- Diagnosed and repaired pool and spa equipment to ensure optimal performance.
- Conducted routine maintenance checks, identifying issues before customer impact.
- Utilized diagnostic tools to troubleshoot electrical and mechanical systems efficiently.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Team Lead
5 Years- Oversaw daily operations, ensuring high standards of customer service and food quality.
- Trained and mentored team members on operational procedures and best practices.
- Resolved customer issues promptly, fostering a positive dining experience and loyalty.
Education
- Environmental Studies
Skills
Installation and repair
Attention to detail
Preventive Maintenance
Customer service
Valid Driver's license
Accomplishments
Appalachian Trail Field Expedition (Outdoor Leadership)
- Completed a 40-mile, 5-day backpacking expedition as part of a university field course.
- Applied Leave No Trace principles, backcountry travel techniques, campsite selection, and risk management.
- Worked collaboratively in a team while navigating and living in a backcountry environment.
Certification
Leave No Trace Level 1 Certified
Volunteer Work
Adaptive Swim Program
- Assisted children with spina bifida and other physical disabilities during adaptive swimming sessions.
- Helped create a safe, inclusive environment that promoted confidence, participation, and enjoyment.
- Worked alongside instructors and guardians to support individualized participant needs.
Timeline
Service Technician
Alpine Pools and Spas
05.2026 - CurrentRead More
Team Lead
Panera Bread
08.2021 - CurrentRead More
Slippery Rock University of Pennsylvania
from Environmental Studies
Read More