Summary
Overview
Work History
Skills
Certification
Education Training
References
Timeline
Generic

Gaudy Matos

Webster,TX

Summary

To obtain a full-time position as an Owner Services Representative, expanding my skills, delivering an excellent customer service, and adhering to strict safety and training rules, and procedures.

Overview

13
13
years of professional experience
1
1
Certification

Work History

CSR - Galaxy FBO

04.2023 - Current

CSR - Million Air

12.2022 - 03.2023

Volunteer Caregiver

01.2016 - 01.2017
  • Assisted 92 years old 24/7
  • Interacted with 911 calmly during emergency occasions.

Home Improvement Contractor

01.2011 - 01.2015
  • Interacted directly with customers
  • Hired and supervised staff
  • Remodeled and managed properties.

Skills

  • Proficient in TFBO
  • Proficient in Microsoft Office (Excel, Word, Outlook, Teams)
  • Meet and greet customers in friendly and helpful manner
  • Able to multitask and remain calm under stressful situations

Certification

  • Private Pilot License
  • Heartsaver First Aid CPR AED, Child CPR AED, and Infant CPR Certificate
  • TCOLE – Certified Peace Officer

Education Training

  • Coastal Skies Aero Club – Instrument Flight Training
  • King School Online Training - Instrument Ground
  • College of the Mainland - Criminal Justice
  • Basic Peace Officer Academy - College of the Mainland TCOLE - Certified Peace Officer
  • Stenger Air Service Inc (Flight School) Private Pilot License
  • San Jacinto College Aeronautical Professional Commercial Pilot

References

References upon request

Timeline

CSR - Galaxy FBO

04.2023 - Current

CSR - Million Air

12.2022 - 03.2023

Volunteer Caregiver

01.2016 - 01.2017

Home Improvement Contractor

01.2011 - 01.2015

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Gaudy Matos