Gaurang Dayal
Cheshire,CT
Summary
Accomplished professional with over 20 years of experience in managing SAP and enterprise application delivery and transformation for major clients in the US and Canada. Expert in leading cross-functional teams and implementing innovative solutions to enhance service delivery and client satisfaction.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Director
Wipro Technologies
East Brunswick, NJ
12.2011 - Current
- Manage account delivery for accounts across diverse industry sectors like utilities, retail and manufacturing
- Manage SAP delivery and transformation for large customer in US and Canada
- Led cross-functional teams to drive strategic initiatives and enhance operational efficiency.
- Developed and implemented innovative solutions to improve client satisfaction and service delivery.
- Mentored junior leaders, fostering professional growth and enhancing team performance.
- Oversaw project management processes, ensuring alignment with organizational goals and timelines.
SAP Mobility Consultant
Mindtree Ltd
India
10.2009 - 12.2011
- Portal Implementation & Configuration: Configure, customize, and maintain SAP NetWeaver Portal environments, including Employee Self-Service (ESS) and Manager Self-Service (MSS).
- Mobility Solutions Development: Develop and deploy mobile applications using SAP Fiori, SAP Mobile Platform to ensure cross-device compatibility.
- Technical & Functional Support: Provide troubleshooting and 2nd/3rd level support for portal and mobile application issues.
- Requirements Gathering & Design: Collaborate with stakeholders to understand business needs, perform gap analysis, and create functional specifications.
- Security & Optimization: Monitor and optimize portal performance and security, including role-based access control (PFCG).
- Documentation & Training: Create technical documentation and user guides, and conduct end-user training sessions
Education
Executive MBA - Information Systems
Alliance University
Bengaluru, IndiaBachelor of Technology - Computer Science
Meerut Institute of Engg & Technology
Meerut, India07-2005
Skills
- Sector and account delivery leadership
- Growth and Tranformation
- Team management
- Pipeline development
- Strategic planning
- Decision-making
- Project management
- Strategies and goals
- People management
- Policy implementation
- Stakeholder relations
- Organizational development
Certification
SAP Certified Activate Project Manager
Languages
Hindi
Native or Bilingual
English
Full Professional
Timeline
Senior Director
Wipro Technologies
12.2011 - Current
SAP Mobility Consultant
Mindtree Ltd
10.2009 - 12.2011
Executive MBA - Information Systems
Alliance University
Bachelor of Technology - Computer Science
Meerut Institute of Engg & Technology