Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic

Gaven Diaz

Ocala,FL

Summary

Friendly Attractions Attendant with commitment to delivering excellent customer service. Skilled at ride loading and unloading to maintain seamless operations. Attentive Package Handler offers background assembling, sealing, scanning and loading packages. Hardworking team player ready to stand for long periods follow safety standards.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Package Handler

FedEx Ground
Ocala, FL
05.2023 - Current
  • Loaded and Unloaded packages from semi trailers.
  • Worked flexible hours, including weekends and holidays, to meet business needs.
  • Sorted packages to appropriate slide, line or belt for final distribution.
  • Collaborated with team members to improve workflow and increase productivity.
  • Scanned and sorted packages according to destinations and service type using handheld scanner.
  • Assisted with loading and unloading of irregularly shaped or oversized packages manually.

Attractions Attendant

Universal Orlando
Orlando, FL
02.2022 - 03.2022
  • Provided directions to areas within the attraction park.
  • Attended training sessions as scheduled in order to stay up-to-date with current policies and procedures.
  • Enforced rules of the attraction park according to established policies.
  • Answered questions from guests about available services and amenities.
  • Provided assistance in emergency situations if needed or requested by supervisors.
  • Verified age requirements for certain attractions according to company policy.
  • Communicated with management team regarding any issues or incidents that may occur during shift hours.
  • Inspected tickets for accuracy and validity prior to admission.
  • Assisted with crowd control when necessary during peak periods of visitation.
  • Greeted guests and provided information regarding the attractions.
  • Resolved customer complaints promptly and courteously.

Education

Computer Systems And Information Technology

Marion Technical Institute
Ocala, FL
06-2024

GED -

Orange Technical College
Orlando, FL
06-2018

Skills

  • Customer Service
  • Team building
  • Heavy Lifting
  • Computer competency
  • Hardware Installation
  • Desktop Servicing
  • Technical Troubleshooting

Certification

  • Comptia A+ Certification

Languages

English
Native/ Bilingual

Affiliations

  • Video Games
  • PC Building
  • Cooking

Timeline

Package Handler

FedEx Ground
05.2023 - Current

Attractions Attendant

Universal Orlando
02.2022 - 03.2022

Computer Systems And Information Technology

Marion Technical Institute

GED -

Orange Technical College

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Gaven Diaz