Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
6
6
years of professional experience
Work History
Customer Service Associate
Wawa
Melbourne, FL
12.2022 - Current
Met and exceeded productivity targets by handling every interaction with top-notch customer service.
Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Conferred with customers by telephone or in person to provide information about products or services and take orders.
Assisted customers with returns, exchanges, refunds, and other transactions as needed.
Answered phone calls from customers promptly and courteously.
Cook
Cheddars Stratch Kitchen
Melbourne, FL
12.2021 - 11.2024
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
Compiled daily sales reports for management review.
Kept work area neat, clean, and well-stocked at all times.
Customer Service Representative
Publix
Melbourne, FL
01.2019 - 11.2021
Identified areas of improvement in customer service processes and suggested changes accordingly.
Took special orders in person and over telephone, generating additional revenue every month.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Provided top quality control and eliminated downtime to maximize revenue.
Education
GED -
Eau Gallie High School
Melbourne, FL
05-2022
Skills
I was in a boat maintenance class for 4 and a half years I have an ACE certification in basic outboard maintenance
excell at providing customer service to long time or new customers