Gavin Bennett

Chick-fil-A

07.2016 - Current

Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
Held monthly meetings to create business plans and workshops to drive successful business.
Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Provided strong leadership to enhance team productivity and morale.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Set aggressive targets for employees to drive company success and strengthen motivation.
Established team priorities, maintained schedules and monitored performance.
Defined clear targets and objectives and communicated to other team members.
Launched quality assurance practices for each phase of development
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Worked flexible schedule and extra shifts to meet business needs.
Strengthened inventory processes to balance supply needs with budget and space limitations.
Analyzed inventory data to identify and address stock discrepancies.
Participated in regular cycle counts to confirm accuracy of inventory records.