Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gavin Cartwright

Gurnee,Illinois

Summary

The skills I have learned throughout my life have been primarily due to my love and passion for sports, specifically basketball. In high school, I was a four-year varsity athlete for the Warren Township High Schools basketball team. Due to me being 14 years old playing with 18-year-olds, I had to learn quickly how to become proficient at what was asked of me. Throughout my career of playing basketball, I learned key skills that have developed me as a person and worker. I learned to make decisions quickly and without thought but more so through instinct, I learned what it meant to work hard to achieve my goals and the goals of the team, and not only building up my own skills and understanding of the game but also my teammates. With that being said, over the course of the past seven years from ages 14 to 21, I have primarily had work experience in the service industry. I have worked at a fine dining restaurant, a casual dining restaurant, and a fast food restaurant. Over the past seven years of my working experience in the service industry, I have gained an understanding of customer service, interpersonal communication skills, and how to function in a high paced work environment. Now, I currently coach travel basketball through a high school feeder program and an AAU program. I have been coaching for nearly a year and a half at this point where I have learned an understanding of leadership, commitment and dedication to developing the people around me, and making key decisions in stressful times.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Basketball Coach

PAC Elite
Wauconda, IL
03.2024 - Current
  • Company Overview: PAC Elite is a start up travel basketball program which was founded 3 years ago
  • I am the head coach of our two Freshman (15u) boys teams
  • This is my first role as a basketball coach and I have learned skills I will integrate throughout the rest of my coaching career as well as my working career
  • Coaching has taught me a great deal about leadership, commitment to developing the younger generation as basketball players but also as men, and making heat of the moment decisions to benefit my team
  • PAC Elite is a start up travel basketball program which was founded 3 years ago

Delivery Driver

DoorDash
Gurnee, IL
09.2021 - Current
  • While working with DoorDash I have learned how to manage my time effectively when picking up and dropping off orders
  • I have built an understanding of how to navigate through most of Lake County, and I have learned how to keep good communication with customers depending on certain situations pertaining their food orders

Store Manager

Sweet Home Gelato
Libertyville, IL
08.2023 - 12.2024
  • While working at Sweet Home Gelato I was working alone nearly 95% of the time, meaning I was in charge of the store the majority of the time
  • With that being said, I have become proficient in communicating with multiple customers at once, having a high level expertise on the product I am selling, maintaining the cleanliness of the store, and connecting with customers to provide them with an enjoyable experience to make it more likely the customer will return time and time again

Associate

Panera Bread
Gurnee, IL
08.2020 - 01.2022
  • My job at Panera required me to be a welcoming and enjoyable person while still maintaining good and organized service
  • The job included doing dishes, preparing and cooking the food, taking orders from customers and serving guests, and cleaning the establishment well each night and throughout my shift
  • Panera taught me how to function in a high paced environment throughout the entire eight hours of my shift
  • Due to this, I have gained the skill of dealing with multiple situations in one period of time and how to properly respond and communicate with customers through thousands of interactions

Busboy/Dishwasher/Server

Froggy's
Highwood, IL
06.2019 - 08.2019
  • Company Overview: Froggy's French Cafe is a fine dining establishment
  • At Froggys French Cafe, I had to develop skills at the age of 14 to appease customers of high-income backgrounds due to Froggy's being a fine dining establishment
  • This is different than dealing with people accustom to the normal casual dining experience because the overall expectations are much higher
  • At Froggy's I had to become proficient in the overall fields of interpersonal communication with customers and gained an understanding of a customer first mindset

Education

Bachelor's degree - Business Marketing

University of Illinois at Chicago
Chicago, IL
01.2025

College - Business Administration

College of Lake County
Grayslake, IL
12.2024

High school or equivalent -

Warren Township High School
Gurnee, IL
05.2022

Skills

  • Driving
  • Customer service
  • Cooking
  • Cash register
  • Upselling
  • Kitchen Experience
  • Serving Experience
  • Food Service
  • Host/Hostess
  • Restaurant Experience
  • POS
  • Cash Handling
  • Sales
  • Microsoft Word
  • Skill development
  • Game strategy
  • Interpersonal Communication Abilities

Certification

Driver's License

Timeline

Basketball Coach

PAC Elite
03.2024 - Current

Store Manager

Sweet Home Gelato
08.2023 - 12.2024

Delivery Driver

DoorDash
09.2021 - Current

Associate

Panera Bread
08.2020 - 01.2022

Busboy/Dishwasher/Server

Froggy's
06.2019 - 08.2019

Bachelor's degree - Business Marketing

University of Illinois at Chicago

College - Business Administration

College of Lake County

High school or equivalent -

Warren Township High School
Gavin Cartwright