Gavin Clark
Hampstead,MD
Summary
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
7
7
years of professional experience
Work History
Bench Store Manager
Dick’s Sporting Goods
Frederick, MD
05.2025 - Current
- Led team of 100 in daily operations, fostering a collaborative and efficient work environment.
- Implemented inventory control systems to optimize stock levels and reduce shrinkage.
- Developed staff training programs to enhance customer service skills and product knowledge.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Streamlined scheduling processes, improving labor efficiency and reducing overtime costs.
- Conducted performance evaluations, providing constructive feedback to support employee development.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
Assistant Store Manager - Operations
DICK'S Sporting Goods
Frederick, MD
08.2021 - 05.2024
- Led team to achieve sales targets through effective coaching and performance management.
- Streamlined inventory processes, enhancing stock accuracy and reducing discrepancies.
- Developed staff training programs, improving product knowledge and customer service skills.
- Implemented visual merchandising standards, increasing product visibility and customer engagement.
- Analyzed sales data to identify trends, informing strategic inventory decisions and promotions.
- Fostered a positive store environment, promoting teamwork and employee morale among staff.
Assistant Store Manager Hardlines
DICK'S Sporting Goods
Glen Burnie, MD
08.2020 - 08.2021
- Led daily store operations, ensuring compliance with company policies and procedures.
- Trained and developed team members to enhance customer service and product knowledge.
- Analyzed sales data to identify trends, informing inventory management decisions.
- Coordinated promotional events, driving engagement and boosting store traffic.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Freight Flow Lead
DICK'S Sporting Goods
Westminster, MD
04.2019 - 08.2020
Operations Associate
DICK'S Sporting Goods
Westminster, MD
07.2018 - 04.2019
Education
High school diploma - undefined
McDonogh School
Owings Mills, MD06.2016
Skills
- Pricing
- Planograms
- Assistant Manager Experience
- Sales
- Leadership
- Payroll
- Loss Prevention
- Store Management Experience
- Supervising Experience
- Cash Handling
- Shipping & Receiving
- Management
- Merchandising
- Shift Management
- Inventory Control
- Time Management
- Freight Experience
- Microsoft Word
- Customer Service
- Retail Management
- Upselling
- Interviewing
- Warehouse Experience
- Employee Orientation
- Operations Management
- Retail Sales
- Recruiting
- POS
- Profit & Loss
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Team leadership
- Inventory management
- Store merchandising
- Cash management
- Retail inventory management
- Shift scheduling
- Employee training
- Inventory control
- Recruitment and hiring
- Goals and performance
- Team building and leadership
- Team motivation
- Recruiting and hiring
- Operations management
- Leadership development
- Supply ordering
- Policies and procedures
- Staff management
- Sales expertise
- Strategic thinker
- Order management
- Sales strategies
Timeline
Bench Store Manager
Dick’s Sporting Goods
05.2025 - Current
Assistant Store Manager - Operations
DICK'S Sporting Goods
08.2021 - 05.2024
Assistant Store Manager Hardlines
DICK'S Sporting Goods
08.2020 - 08.2021
Freight Flow Lead
DICK'S Sporting Goods
04.2019 - 08.2020
Operations Associate
DICK'S Sporting Goods
07.2018 - 04.2019
High school diploma - undefined
McDonogh School