Gavin Combs
Arnett,WV
Summary
With an extensive history in the sales industry, I have honed my skills as a relationship-builder, adept at both cultivating partnerships and expanding profit channels. My career is marked by a deep commitment to understanding and meeting customer needs, meeting and following safety protocols, ensuring satisfaction, and fostering long-term business relationships.
Overview
1
1
year of professional experience
Work History
Sales Floor Associate
Boot Barn
Beckley, WV
08.2024 - Current
- Provided personalized customer service to 50+ customers per day by guiding clients through the store, presenting a variety of products, and offering tailored item suggestions
- Maintained knowledge of sales and promotions, return policies and security practices
- Managed transactions using cash, credit/debit cards, and various other payment methods
- Engaged positively with each customer, providing professional, and polite support for sales and service needs
- Educated in techniques for de-escalating potential thefts and robberies, along with fire safety protocols
- Provided feedback to management on customer needs and potential product requests
Deli/Bakery Clerk
Walmart
Beckley, WV
02.2024 - 07.2024
- Prepared meals during peak hours for 100+ guests using various kitchen equipment including ovens, fryers, and hot bars
- Followed proper cleanliness routine through Hazard Analysis and Critical Control Points, as well as Good Hygiene Practices
- Stocked shelves and supplies and organized displays to focus customer attention on specific products
- Skillfully sliced an array of cheese and meats to fit customer preferences
- Decorated and customized baked goods such as cake, donuts, and muffins
- Trained in possible scenarios of an active shooter, fire outbreaks, physical injuries, and customer de-escalation
Education
Some College (No Degree) - Aviation Management
West Virginia University Institute of Technology
Beckley, WVSkills
- Customer service
- Safety and regulation knowledge
- Teamwork
- Goal oriented
- Time management
- Physical stamina
- Quick problem solving
- Professionalism
Timeline
Sales Floor Associate
Boot Barn
08.2024 - Current
Deli/Bakery Clerk
Walmart
02.2024 - 07.2024
Some College (No Degree) - Aviation Management
West Virginia University Institute of Technology