Gavin Cox
Salt Lake City
Summary
Dynamic retail professional with proven expertise in customer service and inventory management at Sam's Club. Adept at enhancing store operations and fostering customer relationships, resulting in improved shopping experiences. Recognized for effective communication and problem-solving skills, consistently ensuring product availability and satisfaction. Reliable team player committed to achieving operational excellence.
Overview
9
9
years of professional experience
Work History
Merchandising Forklift Associate
Sam's Club
Salt Lake City
06.2025 - Current
- Collaborated with cross-functional teams to enhance store operations and customer experience.
- Monitored stock levels and coordinated replenishment efforts for high-demand items.
- Resolved customer inquiries promptly, ensuring a positive shopping experience for all visitors.
- Built relationships with customers by providing friendly customer service.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Answered store and merchandise questions and led customers to wanted items.
Associate
Walmart
Salt Lake City
06.2023 - 06.2025
- Assisted in managing inventory levels and stock replenishment processes.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
Employee
Express Employment Professionals
Cedar City
04.2023 - 06.2023
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Completed day-to-day duties accurately and efficiently.
Salesperson
Elan Solar
02.2023 - 02.2023
- Engaged customers to identify their solar energy needs and preferences.
- Presented product features and benefits to promote solar solutions effectively.
- Developed relationships with clients through regular follow-ups and personalized communication.
- Participated in training sessions to stay updated on new products and sales techniques.
Retail Associate
Home Depot
06.2016 - 02.2023
- Assisted customers with product selections and inquiries for home improvement projects.
- Organized merchandise displays to enhance customer shopping experience and accessibility.
- Operated point-of-sale systems to process transactions efficiently and accurately.
- Maintained inventory levels by restocking shelves and conducting regular audits.
- Collaborated with team members to ensure a clean and safe store environment.
- Educated customers on product features, benefits, and usage to promote informed purchases.
- Stocked and cleaned shelves while maintaining neat and orderly store.
Education
Associate of Science - English Literature
Utah Valley University
Orem, UT05-2021
High School Diploma - Humanities and Social Sciences
E. & A. High
05-2001
Skills
- Customer service
- Inventory management
- Leadership
- Merchandising
- Stock replenishment
- Customer engagement
- Visual merchandising
- Customer relationship management
- Team collaboration
- Attention to detail
- Time management
- Problem solving
- Effective communication
- Transaction processing
- Reliable and punctual
- Collaborative teamwork
- Problem-solving abilities
- Oral communication
- Adaptability and flexibility
- Computer skills
- Product merchandising
Timeline
Merchandising Forklift Associate
Sam's Club
06.2025 - Current
Associate
Walmart
06.2023 - 06.2025
Employee
Express Employment Professionals
04.2023 - 06.2023
Salesperson
Elan Solar
02.2023 - 02.2023
Retail Associate
Home Depot
06.2016 - 02.2023
Associate of Science - English Literature
Utah Valley University
High School Diploma - Humanities and Social Sciences
E. & A. High