Gavin Douglas
Hamilton ,AL
Summary
Dynamic Sales Representative with a proven track record at Adams Beverages, excelling in customer relationship building and upselling techniques. Achieved top performer status by consistently exceeding sales goals and expanding the customer base. Strong interpersonal communication skills foster trust and drive long-term business growth. Committed to enhancing customer experience and satisfaction.
Overview
17
17
years of professional experience
Work History
Sales Representative
Adams Beverages
Birmingham, AL
02.2008 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Identified and tapped into new markets, significantly expanding customer base.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Informed customers of promotions to increase sales productivity and volume.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Achieved or exceeded company-defined sales quotas.
- Attended monthly sales meetings and quarterly sales trainings.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Stayed current on company offerings and industry trends.
- Developed, maintained and utilized diverse client base.
Education
Business
Bevill State Community College
Jasper Al Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Relationship building
- Product and service knowledge
- Sales development
- Product and service sales
- Customer retention
- Client service
- Upselling and cross selling
- Relationship selling
- Product promotions
- Territory growth
- Account development
- Customer experience enhancement
- Relationship management
- Territory sales
- Exceeds sales goals
- Attention to detail
- Product knowledge
- Team leadership
Timeline
Sales Representative
Adams Beverages
02.2008 - Current
Business
Bevill State Community College
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