Gavin Dunn
Boynton Beach,FL
Summary
Dynamic Customer Service Representative with a proven track record at Publix Super market, improving customer experience through listening and critical thinking. Skilled in data entry and effective conflict resolution, I swiftly process orders and resolve inquiries ina timely manner, contributing to a quality shopping experience.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Publix
10.2024 - Current
- Assisted customers in locating products, enhancing their shopping experience and satisfaction.
- Processed customer orders accurately and efficiently, ensuring timely fulfillment and delivery.
- Resolved product-related inquiries with in-depth knowledge, contributing to informed customer decisions.
- Collaborated with team members to streamline service processes and improve customer flow.
- Resolved customer conflicts involving product related inquires.
Education
High School Diploma -
A.W. Dreyfoos School of The Arts
West Palm Beach, FL05-2025
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
Timeline
Customer Service Representative
Publix
10.2024 - Current
High School Diploma -
A.W. Dreyfoos School of The Arts