Gavin Eldridge
Big Sky Services
POCATELLO,ID
11
years of professional experience
Results-driven operations manager with expertise in strategic planning, customer service, and process optimization. Committed to enhancing team performance and streamlining operations to drive customer satisfaction.
Work History
Owner/Operator
11 Years- Oversaw daily operations, ensuring efficient service delivery and high customer satisfaction.
- Implemented inventory management systems to streamline procurement processes and reduce waste.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Analyzed customer feedback to identify areas for service improvement and implement strategic changes.
- Managed day-to-day business operations.
- Developed business plan, processes and procedures to provide superior quality and satisfaction to customers.
Paint Manager
7 Months- Operated spray equipment to apply coatings efficiently on various surfaces.
- Coordinated daily workflow to ensure timely completion of projects and customer satisfaction.
- Monitored quality control processes, identifying defects and implementing corrective measures.
- Assisted in inventory management, tracking supplies and maintaining optimal stock levels.
- Trained new employees on equipment operation and safety protocols to enhance team performance.
- Resolved technical issues related to paint application processes, improving operational efficiency.
- Developed strong relationships with suppliers, securing competitive pricing on raw materials without sacrificing quality.
Laborer
9 Months- Operated heavy machinery for excavation tasks, ensuring safe and efficient project execution.
- Assisted in site preparation by clearing debris and grading surfaces to facilitate construction activities.
- Followed safety protocols and maintained equipment to minimize risks and promote workplace safety.
- Collaborated with team members to execute excavation plans, enhancing workflow efficiency on job sites.
- Trained new laborers on site procedures and equipment operation, fostering a knowledgeable workforce.
Education
Associate of Arts - Native American Studies
High School Diploma
Skills
Operations management
Documentation and reporting
Business planning
Strategic planning
Paint application techniques
Forklift operation certification
Attention to detail
Job site cleanup
Job site organization
Timeline
Paint Manager
Cruzer Industrial Coatings
01.2026 - 08.2026Read More
Laborer
Bybee Excavation
03.2025 - 12.2025Read More
Owner/Operator
Big Sky Services
08.2015 - CurrentRead More
Salish Kootenai College
Associate of Arts from Native American Studies
Read More
Shoshone Bannock Jr./Sr/ High School
High School Diploma
Read More