Gavin Ellis
Harbor Springs,MI
Summary
Encouraged high school student from Harbor Springs with hands-on experience in customer service at both ski and golf businesses. Known for leadership, attention to detail, and strong teamwork helping to ensure a positive member guest experience. As a first generation college student and recipient of the Evan's Scholarship, I am excited to pursue a degree in Finance at Michigan State University.
Overview
6
6
years of professional experience
Work History
Boot Technician
The Highlands at Harbor Springs
12.2022 - Current
- Fit customers for ski boots, helmets, and poles to ensure optimal comfort, safety, and performance.
- Maintained an organized boot fitting area while giving great product knowledge and customer service.
Golf Cart Staff Member
Wequetonsing Golf Club
08.2023 - 08.2025
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels to guarantee course efficacy.
- Assisted golf club members by carrying clubs from range to cart and setting stations with required balls to ensure smooth operations and a high-quality member experiance
Golf Caddy
Wequetonsing Golf Club
06.2019 - 08.2025
- Trained rookie caddies at the beginning of each summer to ensure a strong caddy career.
- Picked up jobs needed to be done around the course to increase customer satisfaction.
- Assisted golfers in selecting clubs, developing strategies, and lining up shots, resulting in an average score reduction of 5–10 strokes.
Education
No Degree - Finance
Michigan State University
East Lansing, MI05-2029
High School Diploma -
Harbor Springs High School
Harbor Springs, MI06-2025
Skills
- Customer service
- Problem-solving abilities
- Organizational skills
- Attention to detail
Timeline
Golf Cart Staff Member
Wequetonsing Golf Club
08.2023 - 08.2025
Boot Technician
The Highlands at Harbor Springs
12.2022 - Current
Golf Caddy
Wequetonsing Golf Club
06.2019 - 08.2025
No Degree - Finance
Michigan State University
High School Diploma -
Harbor Springs High School