Gavin Engebretson
Menomonie,WI
Summary
Professional prepared to bring extensive hard work experience to new role. Proven ability to handle issues efficiently while maintaining positive atmosphere. Reliable team player with strong focus on collaboration and adaptability to changing needs.
Overview
8
8
years of professional experience
Work History
Front Desk Agent
Hampton Inn & Suites By Hilton
07.2023 - Current
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
Prep Cook
Olympia Kebab House & Taverna
07.2021 - 06.2023
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
Cook/Host
Hacienda Mexican Restaurant
07.2021 - 06.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
Cook/Waiter
Care Partners Assisted Living
07.2019 - 07.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Cook
Pioneer Grill & Saloon
08.2018 - 07.2019
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Cook/Cashier
Arby's
05.2017 - 07.2019
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Certificate - Business Intelligence
Tripleten
OnlineN/A - Culinary Arts
Chippewa Valley Technical College
Eau Claire, WICertificates - TEFL And TESOL
International TEFl And TESOL
Online06.2024
Skills
- Guest services
- Problem-solving skills
- Hospitality services
- Time management
- Listening skills
- Effective planning
Timeline
Front Desk Agent
Hampton Inn & Suites By Hilton
07.2023 - Current
Prep Cook
Olympia Kebab House & Taverna
07.2021 - 06.2023
Cook/Host
Hacienda Mexican Restaurant
07.2021 - 06.2022
Cook/Waiter
Care Partners Assisted Living
07.2019 - 07.2021
Cook
Pioneer Grill & Saloon
08.2018 - 07.2019
Cook/Cashier
Arby's
05.2017 - 07.2019
Certificate - Business Intelligence
Tripleten
N/A - Culinary Arts
Chippewa Valley Technical College
Certificates - TEFL And TESOL
International TEFl And TESOL
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