Gavin Fenelon
Grover,Missouri
Summary
Adept at enhancing guest experiences and ensuring compliance with food safety at Forest Hills Country Club, I bring a blend of sharp food handling and guest relations management skills. Expertise in equipment maintenance from Rentals' STL, coupled with a knack for fostering warm customer relationships, underscores my ability to elevate service standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Server
Forest Hills Country Club
Ballwin , Missouri
05.2020 - Current
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Learned and followed local alcohol laws to keep restaurants compliant with laws and regulations.
Maintenance Assistant
Rentals' STL
Wildwood, MO
05.2019 - 01.2022
- Used and operated various types of tools such as power saws, sanders, grinders, and basic hand tools.
- Replaced worn or damaged parts to restore equipment functionality.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Restored apartment units by touching up paint, installing apartment amenities, placing tile, etc.
Education
Bachelor of Accountancy - Accounting
University of Missouri - Columbia
Columbia, MO05.2027
High School Diploma -
De Smet Jesuit High School
Creve Coeur, MO05.2023
Skills
- Dining area maintenance
- Food handling
- Point-of-sale system
- Guest relations management
- Fine dining experience
- Equipment maintenance and repair
- Painting techniques
- Appliance repair
- Carpentry basics
- Safety protocols
Accomplishments
- Eagle Scout
- Honors at De Smet Jesuit High School
Certification
- CPR Certified
- TIPS Certified
Timeline
Food Server
Forest Hills Country Club
05.2020 - Current
Maintenance Assistant
Rentals' STL
05.2019 - 01.2022
Bachelor of Accountancy - Accounting
University of Missouri - Columbia
High School Diploma -
De Smet Jesuit High School
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