Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Gavin Gebbia

Mahwah

Summary

Dynamic operations manager with a proven track record at Auto Polishing Center, enhancing productivity through strategic planning and effective personnel management. Skilled in sales negotiation and relationship management, I consistently improved customer satisfaction and streamlined workflows, ensuring high-quality service delivery and fostering strong client relationships.

Overview

4
4
years of professional experience

Work History

Owner/Operator

Lucent Auto Care
08.2025 - Current
  • Managed daily operations to ensure optimal service delivery and customer satisfaction.
  • Developed and implemented efficient workflows to enhance productivity and reduce operational bottlenecks.
  • Analyzed customer feedback to identify areas for improvement in service offerings and product selection.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Developed and implemented operational procedures to enhance efficiency and customer satisfaction.

Sales Manager

Avant Developers
05.2025 - 09.2025
  • Developed and maintained strong client relationships through effective communication and follow-up.
  • Researched local market conditions to provide data-driven insights for strategic planning.
  • Conducted comprehensive property evaluations to determine accurate pricing strategies.
  • Facilitated negotiations between buyers and sellers, ensuring favorable transaction outcomes.
  • Researched commercial and residential real estate deals.

Manager

Auto Polishing Center
07.2021 - 05.2025
  • Learned operational processes, contributing to improved workflow and productivity.
  • Handled routine administrative tasks, maintaining organized documentation for projects.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

High School Diploma -

Pascack Hills High School
Montvale, NJ
05-2021

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning
  • Sales negotiation
  • Personnel management
  • Operations oversight
  • Negotiation
  • Strategic planning
  • Relationship management
  • Human resources
  • Client relationship management
  • Risk management

Interests

  • I enjoy helping others and giving back to the community
  • Mindfulness Practices
  • Playing Sports
  • Passionate about balancing physical health with mental and emotional wellness
  • Personal Development and Self-Improvement

Timeline

Owner/Operator

Lucent Auto Care
08.2025 - Current

Sales Manager

Avant Developers
05.2025 - 09.2025

Manager

Auto Polishing Center
07.2021 - 05.2025

High School Diploma -

Pascack Hills High School
Gavin Gebbia