Gavin Guynup
Augusta,GA
Summary
Results-driven Banking Professional skilled in customer service and operational efficiency. Specializes in delivering accurate financial transactions while identifying financial opportunities. Committed to enhancing customer experiences and ensuring compliance in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Associate Banker
J.P. Morgan Chase
Augusta, GA
05.2025 - Current
- Recognized as the most tenured Associate Banker at the branch and serve as a primary resource for operational procedures, customer service standards, and peer support.
- Function as a commissioned Notary Public and designated ATM Custodian, managing critical branch assets and legal documentation.
- Oversee comprehensive account opening and maintenance processes, ensuring accuracy and compliance with banking regulations.
- Generated over $1 million in Wealth Management referrals by identifying client needs and connecting customers with appropriate financial solutions.
- Serve as a hybrid banking professional, seamlessly supporting both teller and banker functions to ensure a comprehensive customer experience.
- Balance the execution of accurate financial transactions with proactive customer engagement to identify specific needs.
- Supported licensed bankers in relationship management by proactively contacting clients within their book of business, identifying needs, providing assistance, and strengthening customer relationships.
- Managed daily banking operations and ensured compliance with policies.
Chef / Cook
Cork and Flame
Evans, GA
02.2024 - 11.2024
- Successfully managed a rigorous 50-60 hour work week while maintaining a full-time academic schedule, demonstrating superior resilience and discipline.
- Executed a dual role encompassing both Front of House (FOH) and Back of House (BOH) responsibilities in a high-stress, fine-dining environment.
- Contributed to food preparation and high-speed cooking while assisting with customer seating and phone orders.
- Collaborated with management to optimize workflow and ensure consistent guest satisfaction and facility cleanliness.
Host
Mellow Mushroom
Evans, GA
02.2022 - 07.2022
- Acted as the initial point of contact in a high-volume dining setting, providing a warm and organized environment for guests.
- Managed complex waitlists and reservations, ensuring efficient seating and minimal wait times.
- Liaised between servers and kitchen staff to facilitate seamless communication and front-of-house operations.
Steward
Augusta National Masters
Augusta, GA
04.2021 - 04.2021
- Maintained cleanliness and organization in high-traffic dining areas during events.
- Collaborated with kitchen staff to coordinate timely food service for attendees.
- Implemented safety protocols to maintain a clean and safe environment for guests.
- Maintained a clean, safe, and organized work environment.
Education
Bachelor of Science - Finance
Augusta University
Augusta, GA12-2027
Skills
- Financial transactions and compliance
- Product matching and online banking
- Active listening and communication
- Customer service excellence
- Banking regulations
- Problem solving and resilience
- Team collaboration and multitasking
- Time management skills
- Microsoft Excel and Office proficiency
Certification
- Notary Public, Georgia Superior Court Clerks' Cooperative Authority (GSCCCA), 10/01/25, 10/01/29
- Google AI Essentials Specialization, Google
- Microsoft 2021 Introductory, Microsoft
Timeline
Associate Banker
J.P. Morgan Chase
05.2025 - Current
Chef / Cook
Cork and Flame
02.2024 - 11.2024
Host
Mellow Mushroom
02.2022 - 07.2022
Steward
Augusta National Masters
04.2021 - 04.2021
Bachelor of Science - Finance
Augusta University