Gavin Jokiel
Elgin,IL
Summary
Driven and detail-oriented professional with a strong background in customer service and inventory management, honed at Walmart and Culvers. Excelled in customer engagement, significantly improving client satisfaction. Skilled in multitasking and problem-solving, adept at meeting tight deadlines and managing tasks efficiently.
Developed strong customer service and organizational skills within fast-paced retail environment. Skilled in inventory management, product display, and maintaining high standards of cleanliness and safety. Seeking to transition into new field, bringing solid foundation in customer interaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Produce Associate
Sam's Club
2025.09 - 2026.03
- Assisted customers with inquiries regarding produce selection and storage tips.
- Trained new associates on store policies and best practices in produce handling.
- Implemented safety protocols during food handling to maintain compliance standards.
- Stocked fruits and vegetables and removed old or poor quality products.
Produce Associate
Walmart
2025.02 - 2025.05
- Assisted in receiving and inspecting incoming produce deliveries for quality control.
- Maintained cleanliness and organization of produce department displays.
- Rotated stock to ensure freshness and minimize waste effectively.
- Collaborated with team members to fulfill customer orders efficiently.
- Utilized inventory management systems to track produce levels accurately.
Deli Associate
Walmart
2024.01 - 2024.06
- Weighed meats for sale at the service counter or pre-packaged for sale in the retail market.
- Trained new employees on cleanliness, client engagement strategies and various types of meat cuts.
- Disposed of expired meats in accordance with food safety regulations.
Crew Member
Culvers
2023.06 - 2024.02
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Educated customers on menu items, product ingredients and nutritional values.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Assembled and served meals according to specific guest requirements.
Education
Highschool Diploma -
Mukwonago Highschool
Mukwonago2024-06
Bachelor of Science - Accounting
Northern Illinois University
Dekalb, IL2028-05
Skills
- Problem-solving
- Time management skills
- Inventory management
- Deadline Adherence
- Customer service skills in person and through phone calls
- Operating pallet jacks
- Safety standards
- Customer engagement
- Restocking produce
Timeline
Produce Associate
Sam's Club
2025.09 - 2026.03
Produce Associate
Walmart
2025.02 - 2025.05
Deli Associate
Walmart
2024.01 - 2024.06
Crew Member
Culvers
2023.06 - 2024.02
Highschool Diploma -
Mukwonago Highschool
Bachelor of Science - Accounting
Northern Illinois University