Gavin Klinkhammer
Brookings,South Dakota
Summary
Dynamic, results-oriented professional with extensive experience in team management, effective communication, and conflict resolution during challenging customer interactions. Proven track record of success across multiple organizations, demonstrating a commitment to continuous improvement and personal growth. Dedicated and hardworking, consistently striving to achieve ambitious goals while fostering a positive work environment. Passionate about leveraging skills and experiences to drive team success and enhance overall organizational performance.
Overview
5
5
years of professional experience
Work History
Retail Banking Specialist
First Bank and Trust
Brookings, SD
01.2026 - Current
- Assist customers with account openings.
- Address inquiries about balances, transactions, and banking products.
- Resolve customer complaints and escalate complex issues when needed.
- Build and maintain long-term customer relationships.
Sales Intern
Daktronics
Brookings, SD
05.2025 - 12.2025
- Expanded my knowledge in the LED market.
- Had engaging conversations with existing/potential customers.
- Shadowed and assisted salesmen.
- Improved communication skills.
- Learned new tactics of action selling.
- Traveled extensively.
Floor Manager/Key Holder
Lewis Drug
Brookings, SD
04.2021 - 05.2025
- Provided help and answers for customers' needs on the floor.
- Directed other coworkers.
- Opened/Closed the store.
- Operated the forklift.
- Built grills.
- Stocked shelves.
- Worked the baler.
Inventory Worker
Daktronics
Brookings, SD
05.2024 - 08.2024
- Assisted my superiors with receiving in products for production and delivering those products to their designated areas.
Education
Bachelor of Science (B.S.) - Business Economics
South Dakota State University
Brookings, SD05-2026
Skills
- Desire for learning and feedback
- Leadership
- Customer service
- Humility
- Enthusiastic attitude
- Ability to deal with difficult people/situations
Timeline
Retail Banking Specialist
First Bank and Trust
01.2026 - Current
Sales Intern
Daktronics
05.2025 - 12.2025
Inventory Worker
Daktronics
05.2024 - 08.2024
Floor Manager/Key Holder
Lewis Drug
04.2021 - 05.2025
Bachelor of Science (B.S.) - Business Economics
South Dakota State University