Hardworking and dependable job seeker with strong organizational skills eager to secure entry-level finance or accounting position. Ready to demonstrate loyalty, learn new systems, and help team achieve company goals.
Overview
5
5
years of professional experience
Work History
General Manager
Papa John's Pizza
05.2022 - Current
Evaluated recent sales trends to accurately forecast upcoming sales and project labor needs.
Reviewed P&L statements to track opportunities and make necessary adjustments to boost year over year profitability.
Performed extensive inventory counts and utilized product yields to place precise product orders semiweekly.
Improved employee retention by hiring and training own personnel and promoting an inclusive culture.
Maximized efficiency by coaching staff and implementing best practices.
Improved customer loyalty and retention by boosting various service metrics such as overall satisfaction, accuracy of order, wait time, and friendliness of staff.
Operations Manager
Papa John's Pizza
03.2022 - 05.2022
Led hiring, onboarding and training of new hires to fulfill business requirements.
Produced initiatives to improve work environment, company culture or overall business strategy.
Responsible for documentation, performance improvement plans, development plans, as well as terminations.
Shift Leader
Papa John's Pizza
04.2020 - 03.2022
Prepared team members for shifts through "talk into position" huddles.
Exercise cash management through till audits as well as preparing deposits.
Handled customer complaints with effective resolutions to satisfy all parties.