Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Gavin Lang

Reno,NV

Summary

Experienced customer-focused operations professional with over six years of diverse experience in fast-paced retail, food service, and real estate environments. Demonstrated ability to excel in managing cash-handling, order fulfillment, and customer relations in high-volume food counters, drive-thru, wine selection consultations, and residential property transactions. Skilled in inventory control (picking, packing, shipping), front-desk administration, scheduling, and key management. Strong communication, problem-solving, and multitasking abilities.

Overview

8
8
years of professional experience

Work History

Receptionist and Real Estate Agent Assistant

Watson Realty
05.2024 - 04.2025
  • Receptionist: Open and close Watson Realty. Scheduled 30 showings daily for agents. Redirect callers to their correct destination. Manage property rental key checkouts. Handle all incoming rental applications and all other day to day tasks to keep the business moving smoothly.
  • Agent Assistant: I assisted in all daily tasks such as property scouting, calling people on the phone and scheduling meet up times.
  • Improved office organization through the implementation of efficient filing systems, database management, and document preparation.

Cashier/sales

Imbibe Wine & Spirits
07.2022 - 12.2023
  • Cashier/sales involves understanding the customers taste profiles and how they prefer to enjoy they drink to provide customers with the best wine and spirits for their liking and special occasions.
  • Wine bar duties include cleaning tables, doing dishes, making sure wine bar machines are running properly.
  • Bar duties include making basic cocktails, finding the best fit of bourbons and spirits a customer might enjoy and maintaining great customer rapport.

Men’s and Women’s Department Dock Worker Part Time Cashier

Macy’s Men’s and Women’s retail
01.2020 - 02.2021
  • Upheld high-quality standards for all handled goods while meeting strict deadlines in a fast-paced work environment
  • Fulfillment position involved picking packing and shipping online orders.
  • Working the Dock consisted of unloading all new trucks, tagging the apparel and moving it to its designated place on the sales floor.
  • Cashier work consisted of greeting customers, helping find items, and ringing there items up.

Cashier and Frier

Jack N The Box
02.2017 - 07.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Ensured compliance with local health department regulations through regular equipment cleaning and maintenance, as well as proper food handling procedures.
  • Ran the Fryer and the grill to fulfill all incoming orders in a promptly manner

Education

High School - General Education

Independence High School
01.2018

Associate of Arts - Psychology

Bakersfield College
05-2025

Structual Steel Welding Certificate - Structural steel welding

ROC Bakersfield
01.2018

Skills

  • Diligent worker
  • Good Communication skills
  • Fast Learner
  • Highly detailed
  • Time management
  • Customer/Client relations

Awards

FFA State Degree, State Proficiency Award, Structural Steel Welding Certification, Golden State Seal Merit Diploma Award, 3x’s Dean’s List for Bakersfield College

Timeline

Receptionist and Real Estate Agent Assistant

Watson Realty
05.2024 - 04.2025

Cashier/sales

Imbibe Wine & Spirits
07.2022 - 12.2023

Men’s and Women’s Department Dock Worker Part Time Cashier

Macy’s Men’s and Women’s retail
01.2020 - 02.2021

Cashier and Frier

Jack N The Box
02.2017 - 07.2018

High School - General Education

Independence High School

Associate of Arts - Psychology

Bakersfield College

Structual Steel Welding Certificate - Structural steel welding

ROC Bakersfield

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