Gavin Lari
West Hills
Summary
Results-oriented sales professional with track record of generating revenue and fostering client relationships. Adept at identifying customer needs and providing effective solutions to drive business growth. Reliable team player with focus on collaboration and adaptability, ensuring alignment with dynamic business goals. Proven skills in communication and strategic planning.
Overview
5
5
years of professional experience
Work History
Sales Consultant
Rusnak Audi Westlake
06.2025 - Current
- Consulted with clients to identify needs and recommend tailored Audi vehicle options.
- Developed and maintained relationships with customers, enhancing loyalty and repeat business.
- Conducted product demonstrations, highlighting key features and benefits of vehicles.
- Managed customer inquiries efficiently, ensuring timely follow-up and resolution of concerns.
- Utilized CRM software to track leads, manage customer interactions, and monitor sales performance.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Responded to telephone and in-person requests for information.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
Front of The House Team Member
STONEFIRE Grill
11.2023 - 06.2025
- Assisted Guests at the cashier by taking orders and assisting them with our online rewards program.
- Developed positive customer relationships through friendly greeting and excellent service.
- Money handling experience with cash and card transactions.
- Professional communication/interaction with guests to create satisfactory customer service.
- Collaborated with team members to maximize productivity and efficiency.
- Rotated through series of different stations based on team needs.
Assistant Sales Associate
AIRO Industries
06.2021 - 08.2021
- Used computer system to retrieve customer information for potential sales opportunities.
- Prepared lists of contact information to generate new clientele for sales department.
- Learned online communication and social selling from a sales supervisor.
Education
Diploma -
El Camino Real Highschool
Woodland Hills, CABusiness Administration
Moorpark College
Moorpark, CASkills
- Objection handling
- Teamwork and Collaboration
- CRM proficiency
- Customer Service
- Closing techniques
- Time management
- Customer oversight
- Prospect qualification
- Customer relationship management
Accomplishments
- Todd D. Elgin Police Chief’s Coin For Merit
Timeline
Sales Consultant
Rusnak Audi Westlake
06.2025 - Current
Front of The House Team Member
STONEFIRE Grill
11.2023 - 06.2025
Assistant Sales Associate
AIRO Industries
06.2021 - 08.2021
Diploma -
El Camino Real Highschool
Business Administration
Moorpark College