Rebecca Ledesma
Lawton,OK
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Aspiring Medical Laboratory Technologist student with knowledge and experience in the Medical Laboratory procedures and functions. 2 semesters' worth of experience in a student laboratory setting, and 3 years total of healthcare higher education.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Cameron University Bookstore
02.2024 - Current
- Improved user satisfaction by addressing concerns or issues promptly through open channels of communication with faculty members and students alike.
- Facilitated communication between department heads regarding textbook adoptions or changes within their subject areas, promoting collaboration among academic disciplines.
- Provided training sessions for new staff members on inventory management procedures, ensuring consistent operations across the team.
- Streamlined textbook inventory management, ensuring accurate records and timely order fulfilment.
- Mentored junior staff members, fostering a supportive work environment that promoted professional growth.
Barista
Harvest VB, LLC
06.2023 - 12.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Bookstore Employee
Southwestern Oklahoma State University
01.2020 - 11.2020
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Maintained a clean and organized store environment, promoting an enjoyable shopping experience for customers.
- Restocked shelves and kept store displays attractive and organized to drive sales.
- Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Processed payments and returns on company POS system using proper cash-handling procedures.
Summer Hospital Volunteer
Comanche County Memorial Hospital
06.2014 - 08.2018
- Shadowed a wide variety of healthcare professionals and hospital staff through their day to day operations in various departments, to include the Emergency Department, Pharmacy, Laboratory, Wound Care, and Geriatrics
- Assisted with patient intake in the Emergency Department
- Assisted the pharmacy in transporting medications to various nurses' stations across the hospital
- Gained invaluable firsthand experience in the medical field, fueling my desire to ultimately enter into a medical career in the Clinical Laboratory
- Completed 5 consecutive summers of volunteer work throughout my middle and high school years
Education
Medical Laboratory Technologist Program
Tidewater Community College
Virginia BeachPre-Nursing
Southwestern Oklahoma State University
Weatherford, OKHigh School Diploma -
Eisenhower High School
Lawton05.2019
Skills
- Customer Service and Engagement
- Retail Operations
- Food and Beverage Service Experience
- Venipuncture Procedures
- Venipuncture Techniques
- Clinical Microbiology Knowledge
- Clinical Chemistry Knowledge
- Hematology Techniques
- Immunology and Serology Knowledge
- Urinalysis Knowledge
- Medical Terminology Familiarity
Accomplishments
- Southwestern Oklahoma State University Baccalaureate Scholarship Recipient
- Southwestern Oklahoma State University Transfer Student Academic Achievement Scholarship
- Cumulative College GPA of 3.70
- Composite Score of 31 on the February 2018 ACT exam
- Successfully completed 2 semesters of intensive Medical Laboratory schooling
- Eisenhower High School JROTC Distinguished Cadet MOAA Award
Timeline
Assistant Store Manager
Cameron University Bookstore
02.2024 - Current
Barista
Harvest VB, LLC
06.2023 - 12.2023
Bookstore Employee
Southwestern Oklahoma State University
01.2020 - 11.2020
Summer Hospital Volunteer
Comanche County Memorial Hospital
06.2014 - 08.2018
Medical Laboratory Technologist Program
Tidewater Community College
Pre-Nursing
Southwestern Oklahoma State University
High School Diploma -
Eisenhower High School
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