- I like working with my hands and fixing things
- DIY and Home Improvement
- Auto Repair/Restoration
- Playing Sports
- Geocaching
Gavin Mennie
SHOWLOW,AZ
Summary
Experienced Service Technician known for strong attention to detail and commitment to safety. Proven ability to identify maintenance needs and implement best practices, driving improvements in customer satisfaction and operational performance.
Overview
10
10
years of professional experience
Work History
Service Technician
Discount Tire Company
Show Low, AZ
06.2023 - Current
- Diagnosed and repaired tire-related issues, ensuring optimal vehicle performance and safety.
- Conducted routine inspections to identify maintenance needs and improve service quality.
- Operated specialized tools for tire installation and repair, maintaining high efficiency standards.
- Trained junior technicians on equipment usage and safety protocols to enhance team performance.
- Collaborated with management to implement best practices in customer service and operational efficiency.
- Responded promptly to customer inquiries, providing technical support and fostering positive relationships.
Associate
GameStop
Show Low, AZ
10.2022 - 01.2023
- Managed daily store operations, ensuring optimal inventory levels and product availability.
- Trained new associates on customer service protocols and sales techniques to enhance team performance.
- Utilized POS systems for accurate transaction processing and inventory tracking, minimizing discrepancies.
- Conducted merchandise displays and promotions, increasing customer engagement and sales opportunities.
- Resolved customer inquiries and complaints efficiently, fostering a positive shopping experience.
Inventory Management Specialist
United States Marine Corps
United States Of America
11.2018 - 11.2022
- Managed inventory levels to ensure operational efficiency and availability of critical supplies.
- Developed and implemented inventory tracking systems using advanced software tools.
- Analyzed supply chain processes to identify areas for cost reduction and efficiency improvement.
- Trained junior personnel on inventory management best practices and system usage.
- Ensured safety precautions were met before use of forklift operations
- Held Billet of safety officer for 7 months and oversaw any OSHA violations or misuse of equipment or weapon that went against the UCMJ and battalion code of conduct.
- Performed data entry and completed proper paperwork.
Tool Rental Associate
The Home Depot
Phoenix, AZ
05.2016 - 10.2018
- Assisted customers in selecting and renting tools, ensuring satisfaction with equipment choices.
- Maintained inventory accuracy through regular audits and organized storage of rental equipment.
- Trained new associates on tool operations, safety protocols, and customer service standards.
- Processed rental transactions efficiently using point-of-sale systems while minimizing errors.
- Ensured compliance with safety regulations by conducting routine inspections of rental tools and equipment.
Education
Certificate of Proficiency Welding Level 1 & 2 - Applied Science (Welding)
Northland Pioneer College
Show Low, AZHigh School Diploma -
Barry Goldwater High School
Phoenix, NY05-2018
Skills
- Installation and repair
- Attention to detail
- Customer service
- Safety Cautious
- Problem and issue resolution
- Customer relationship management
Interests
Timeline
Service Technician
Discount Tire Company
06.2023 - Current
Associate
GameStop
10.2022 - 01.2023
Inventory Management Specialist
United States Marine Corps
11.2018 - 11.2022
Tool Rental Associate
The Home Depot
05.2016 - 10.2018
Certificate of Proficiency Welding Level 1 & 2 - Applied Science (Welding)
Northland Pioneer College
High School Diploma -
Barry Goldwater High School