Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gavin Potts

Chickamauga,GA

Summary

Dynamic and results-oriented professional with a proven track record at previous employments, adept in staff training and development, and customer relations. Excelled in enhancing customer satisfaction and mentoring junior staff, demonstrating exceptional multitasking abilities and problem-solving skills. Achieved significant improvements in operational efficiency and employee morale through effective team motivation and leadership.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Subway
09.2023 - 10.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.

Server

Pie Slingers Pizzeria
11.2022 - 08.2023

Carpentry Apprentice

Jason Potts
09.2021 - 08.2023
  • Assisted with movement of materials and equipment to job sites.
  • Demonstrated versatility by working on a variety of projects, including residential, commercial, and industrial settings.
  • Gained hands-on experience in specialized carpentry areas like framing, roofing, siding installation for diverse project types.
  • Worked with master carpenters to install decks for both residential and commercial customers.
  • Maintained a safe work environment, adhering to safety regulations and guidelines.
  • Mastered woodworking machinery operation to expedite production processes without compromising quality.
  • Supported lead carpenter in the execution of complex projects, ensuring accuracy and precision.
  • Completed installations of building structures, trim, flooring, and cabinetry.

Server

Sonic
04.2021 - 11.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Education

High School Diploma -

Lafayette High School
LaFayette, GA
05.2024

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Staff Training and Development
  • Task Delegation
  • Compliance understanding
  • Policy administration
  • Multitasking Abilities
  • Problem-Solving

Timeline

Assistant Manager

Subway
09.2023 - 10.2024

Server

Pie Slingers Pizzeria
11.2022 - 08.2023

Carpentry Apprentice

Jason Potts
09.2021 - 08.2023

Server

Sonic
04.2021 - 11.2021

High School Diploma -

Lafayette High School

Similar Profiles

CREATE PROFILE
Gavin Potts