Gavin Reese
Elmira,NY
Summary
Driven Floor Manager with proven track record at Valu Home Centers, enhancing sales development and employee relations. Excelled in department management, boosting productivity by implementing effective employee scheduling and stock management strategies. Demonstrated exceptional customer relations skills as well as staff relations while maintaining professional standards and delegating jobs.
Overview
8
8
years of professional experience
Work History
Floor Manager
Valu Home Centers
03.2021 - Current
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Made personal recommendations for customers by sharing product knowledge and demonstrating product.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw supply restocking, area cleaning, and product organization.
Floor Associate
Valu Home Centers
12.2016 - 03.2021
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Informed customers of current store promotions to encourage additional sales purchases.
Education
High School Diploma -
Elmira High School
Elmira, NY06.2018
Skills
- Department management
- Sales Development
- Employee Management
- Employee Relations
- Employee Scheduling
- Stock management
- Customer Relations
- Inventory Management
Timeline
Floor Manager
Valu Home Centers
03.2021 - Current
Floor Associate
Valu Home Centers
12.2016 - 03.2021
High School Diploma -
Elmira High School
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