Gavin Sams
Midlothian,VA
Summary
Dynamic sales professional with extensive experience at Virginia ABC, excelling in customer service and product knowledge. Proven track record in enhancing customer engagement and optimizing visual displays. Skilled in cash handling and training teams to achieve sales goals, contributing to a positive shopping experience and operational efficiency.
Overview
2026
2026
years of professional experience
Work History
Lead Sales Associate
Virginia ABC
2024 - Current
- Supervised daily operations to ensure compliance with state regulations and policies.
- Trained and mentored new sales associates on product knowledge and customer service techniques.
- Implemented strategies to enhance customer engagement and improve overall shopping experience.
- Analyzed sales data to identify trends, informing promotional activities and merchandising decisions.
- Participated in Virginia ABC training programs.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
Sales Associate
Virginia ABC
2021 - 2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed sales transactions accurately and efficiently using point-of-sale systems.
- Maintained organized merchandise displays to promote visual appeal and accessibility.
- Collaborated with team members to achieve daily sales goals and improve service quality.
- Educated customers on product features, benefits, and responsible alcohol consumption guidelines.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Head Cashier
Lowes Home Improvment
2019 - 2021
- Supervised cash handling procedures, ensuring accuracy and compliance with company policies.
- Trained and mentored new cashiers on point-of-sale systems and customer service best practices.
- Coordinated daily cash flow management, optimizing register operations for efficiency.
- Resolved customer inquiries and complaints, enhancing overall shopping experience.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Clover Hill High School
13301 Kelly Green Ln, Midlothian, VA 23112Skills
- Customer service
- Cash handling
- Product knowledge expertise
- Visual displays and presentations
- Top down sales strategies
Timeline
Lead Sales Associate
Virginia ABC
2024 - Current
Sales Associate
Virginia ABC
2021 - 2024
Head Cashier
Lowes Home Improvment
2019 - 2021
High School Diploma -
Clover Hill High School