Gavin Steffens
Richmond,KY
Summary
Dynamic professional with a proven track record in sales and production leadership, notably at Silverline Trailers. Excelled in customer relationship building and sales strategy development, significantly increasing sales revenue. Demonstrated exceptional time management and interpersonal communication skills, ensuring high client satisfaction and efficient team collaboration. Achieved remarkable results through strategic upselling and effective problem-solving.
Overview
5
5
years of professional experience
Work History
Salesman
Silverline Trailers
05.2023 - Current
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
Sawyer
East Perry Lumber Co.
07.2019 - 05.2023
- Troubleshot equipment issues promptly, minimizing disruptions in daily operations while preserving overall equipment lifespan.
- Measured Material and drew out lines for cutting.
- Synchronized efforts with forklift operators to ensure timely transport of raw materials and finished products to designated areas.
- Cut Material to desired shape and size.
- Maintained accurate documentation for all completed orders, ensuring appropriate record-keeping for future reference or audits.
- Supported team members during high-demand periods, working extended hours as needed to meet production goals.
- Reduced downtime for maintenance by routinely inspecting saw blades and machinery, ensuring optimal performance.
Education
Saxony Lutheran High School
Jackson, MO2018
Skills
- Sales and marketing strategies
- Customer relationship building
- Sales strategy development
- Upselling and cross selling
- Prospecting skills
- Cold calling
- Production leadership
- Time management
- Interpersonal communication skills
- Customer relations
- Sales expertise
Timeline
Salesman
Silverline Trailers
05.2023 - Current
Sawyer
East Perry Lumber Co.
07.2019 - 05.2023
Saxony Lutheran High School
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