Gavin Stinson
Johnson City,TN
Summary
Professional with extensive experience in performance management and team leadership, adept at conducting regular meetings to assess progress and identify areas for improvement. Skilled in vendor management, having successfully negotiated contracts and ensured timely delivery of goods and services. Demonstrated ability to analyze customer feedback data, leading to the development of actionable plans that enhance service offerings. Proven track record in budget management, ensuring cost-effectiveness while maintaining compliance with industry regulations and company policies.
Overview
3
3
years of professional experience
Work History
Manager
Nikki Bartley
Piney Flats, Tennessee
09.2024 - Current
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Ensured compliance with industry regulations and company policies.
- Established processes to ensure efficient workflow throughout the organization.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Conducted performance reviews for team members.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
Cafe 420
Amy knight
Sevierville, Tennessee
07.2022 - 05.2024
- Leadership: Inspire, motivate, and guide team members toward achieving goals.Planning: Set objectives, develop strategies, and allocate resources effectively.Organizing: Structure the team, assign roles, and coordinate activities efficiently.Decision-Making: Make informed, timely decisions to support team and business goals.Communication: Clearly convey expectations, provide feedback, and ensure open dialogue.Performance Management: Monitor, evaluate, and improve employee performance.Team Development: Support training, mentorship, and career growth for team members.Problem-Solving: Address conflicts, remove obstacles, and find effective solutions.Budgeting: Manage departmental budgets and ensure cost-effective operations.Compliance: Ensure adherence to company policies, procedures, and legal regulations.Delegation: Assign tasks appropriately to maximize productivity and development.Time Management: Prioritize tasks to meet deadlines and manage workload efficiently.Change Management: Lead and support the team through organizational changes.Reporting: Track progress and report outcomes to senior management or stakeholders.Employee Engagement: Foster a positive, inclusive, and productive work environment.
- Identified needs of customers promptly and efficiently.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Conducted testing of software and systems to ensure quality and reliability.
- Recognized by management for providing exceptional customer service.
- Worked effectively in team environments to make the workplace more productive.
Education
Franklin Simpson High School
Franklin, KY06-2015
Skills
- Performance management
- Vendor management
- Customer feedback analysis
- Budget management
- Problem solving
- Time management
- Project management
- Team leadership
- Decision-making
- Staff management
- Staff training and development
- Customer service
- Goal setting
- Shift scheduling
- Work prioritization
- Sales management
- Project planning
- Conflict resolution
- Workforce management
Timeline
Manager
Nikki Bartley
09.2024 - Current
Cafe 420
Amy knight
07.2022 - 05.2024
Franklin Simpson High School