Gavin Wong
Fontana,CA
Summary
Dynamic and motivated third-year student with a passion for the music business seeking an internship opportunity to gain hands-on experience and contribute to. Possesses strong communication and marketing skills, and a proven ability to work well with others and turn in work by a specific deadline. A quick learner with excellent communication and interpersonal skills, ready to make a positive impact in a collaborative team environment.
Overview
3
3
years of professional experience
Work History
Food Service Worker
U-Grill Korean BBQ
09.2023 - Current
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Supported management initiatives aimed at increasing revenue through the implementation of promotions or marketing strategies.
Juice Bar Barista
Nature's Juice
08.2022 - 04.2023
- Developed strong relationships with customers, resulting in increased loyalty and repeat business.
- Contributed ideas for promotional events or collaborations that led to increased foot traffic at the juice bar location.
- Actively participated in routine inventory audits, identifying discrepancies early on which helped maintain accurate stock levels.
Front End Customer Service Associate
Walmart
10.2020 - 05.2022
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Improved overall efficiency of the front end by suggesting process improvements to management.
Education
No Degree - Strategic And Corporate Communication
Chapman University
Orange, CA06.2025
Skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Excellent written and verbal communication skills
- Familiarity with social media platforms and digital marketing strategies
- Ability to take initiative and work independently when necessary
Accomplishments
- Helped a small business boost their sales among college students by creating new strategies for their marketing and advertising
- Conducted interviews/focus groups for various studies done across Chapman's campus
Languages
Cantonese
Limited Working
Timeline
Food Service Worker
U-Grill Korean BBQ
09.2023 - Current
Juice Bar Barista
Nature's Juice
08.2022 - 04.2023
Front End Customer Service Associate
Walmart
10.2020 - 05.2022
No Degree - Strategic And Corporate Communication
Chapman University
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