Hi, I’m
Gavin Woodfin
Moseley,VA
Summary
Front Service Clerk with extensive experience in customer engagement and conflict resolution. Proven ability to enhance customer satisfaction through effective multitasking and problem-solving. Recognized for maintaining store cleanliness and supporting team efficiency during peak hours. Skilled in managing front-end operations and resolving customer issues promptly.
Overview
2
years of professional experience
Work History
Publix
Front Service Clerk
07.2023 - Current
Job overview
- Delivered efficient, friendly front-end services to enhance customer satisfaction.
- Managed multiple tasks during busy periods, exceeding customer expectations with attentive service.
- Assisted customers in locating desired products, improving overall shopping experiences.
- Supported team members during peak hours, ensuring timely and smooth service operations.
- Increased efficiency with effective bagging techniques, minimizing waste from damaged items.
- Maintained a clean and organized store environment to optimize shopping conditions.
- Resolved customer issues professionally, escalating concerns to management when necessary.
- Adapted well under pressure during high-volume hours or holiday seasons, consistently delivering prompt and courteous service to customers.
- Contributed to team by taking on additional shifts during peak times, ensuring smooth store operations.
Education
Cosby High SchoolChesterfield County, VA
High School Diploma
University Overview
- Extracurricular Activities: DECA
Skills
- Customer engagement
- Time management
- Store cleaning
- Problem-solving skills
- Conflict management
- Customer service
- Teamwork and collaboration
- Multitasking ability
- Analytical thinking
- Adaptability
- Professional demeanor
- Problem-solving aptitude
Timeline
Front Service Clerk
Publix
07.2023 - Current
Cosby High School
High School Diploma
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