Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gavino Montano

Summary

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

8
8
years of professional experience

Work History

Kitchen Expeditor

Buckhorn Steakhouse
03.2023 - Current
  • Prevented bottlenecks in the kitchen workflow through effective coordination with chefs and line cooks.
  • Maintained high food quality standards with frequent checks on prepared dishes before serving.
  • Contributed to a positive work environment by collaborating effectively with kitchen and front-of-house staff.
  • Maintained composure and work quality while under stress.

Customer Service Representative

Walmart
07.2022 - 03.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Kitchen Expeditor

Makse Restaurant
08.2021 - 05.2022
  • Participated in menu development discussions, providing input on dish logistics and plating techniques from an expeditor perspective.
  • Provided support to culinary team during peak hours, expediting orders efficiently and accurately.
  • Collaborated with chefs on daily specials, understanding ingredients used and preparation methods for accurate communication to servers.
  • Enhanced kitchen efficiency by streamlining communication between cooks and servers.

Barback and Busser

Buckhorn Steakhouse
06.2017 - 03.2020
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Enhanced customer experience by engaging with patrons in a friendly and personable manner while assisting bartenders.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
  • Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.

Education

BBA - Accounting

Sonoma State University
Rohnert Park, CA
12.2024

Skills

Reliability

Customer Service

Problem-Solving

Multitasking Abilities

Adaptability

Advanced Excel knowledge

Timeline

Kitchen Expeditor

Buckhorn Steakhouse
03.2023 - Current

Customer Service Representative

Walmart
07.2022 - 03.2023

Kitchen Expeditor

Makse Restaurant
08.2021 - 05.2022

Barback and Busser

Buckhorn Steakhouse
06.2017 - 03.2020

BBA - Accounting

Sonoma State University

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